Facilities Services

Facilities Services staff provide facilities development, management and maintenance across all of our campuses.

Contractor induction

Please ensure that your speakers are turned on as each of the four induction modules include sound recordings.

Contractor Induction - 20 minutes

Contractor Refresher - 11 minutes

Module 1 Work Permits - 10 minutes

Module 2 Lock out, Tag out - 10 minutes

Emergency

Emergencies

For emergencies requiring Security Officers, police, ambulance or fire service attendance please go to Emergency and security for all relevant information and contact numbers.

In case of fire

Many buildings are fitted with automated fire/smoke alarms. Whenever an alarm is triggered, Facilities Services and the fire brigade will be automatically notified and a number of trucks dispatched. The fire alarm for the relevant building will sound, followed a short time later by a siren tone and a recorded message instructing people to evacuate the building. All people in the building must evacuate when the instructions are broadcast or when instructed to evacuate by the Campus or Area Warden. In buildings where automatic alarms are not fitted, Area Wardens will issue instructions to evacuate as required. For further information regarding the evacuation of buildings contact the Risk, Health and Safety Manager.

Note on false alarms: The fire brigade always attends once a fire/smoke alarm is triggered and this can be extremely expensive for the University.

Mt Helen Campus - Bushfire Emergency Plan

All staff, students, and visitors to the Mt Helen Campus are encouraged to review the document in advance and follow the instructions as outlined.

Furniture and equipment relocation

If furniture is to be moved e.g. when a staff member is moving office, Facilities Services can assist with the relocation. Your school/section representative should enter an online request via the online works and maintenance management system BEIMS, detailing the required move(s) and ensure that it has been endorsed by the appropriate manager of your area. Please ensure that the request is received by Facilities Services at least three working days prior to the required move date and longer for large moves.

Issues relating to the transfer of phones and computers should be referred to the ITS Service Desk.

Keys and access control cards

Ballarat & Wimmera

Requests for keys or alterations to access cards should be made electronically via the online works and maintenance management system BEIMS by your school/section representative. The request will be evaluated and a form will be emailed to the requester which will require signing by the manager of your area. An email will be sent to the requester when the keys are ready for collection. The nominated key holder will then need to bring the appropriate signed form to the Facilities Services office when collecting keys.

It could take up to seven days to issue a key or have a key cut. Please allow up to five days for alterations to access control cards.

Berwick & Gippsland

Requests for keys requires the submission of a Key Issue Approval form (pdf, 316kb). The form should be completed and then signed by an appropriate authorising officer from your Faculty or department. Once completed, the form should be brought to our counter in order to get issued with keys.

Please be aware that, whilst we carry copies of most key codes, there may be occasions where a key will need to be ordered. This would result in a delay of up to one week.

Any loss of University keys should be reported immediately and a Lost Key Notification form (pdf, 284kb) completed and returned to us.

Lost property

Berwick contact Security office - Room G116, Building 903 or call 03 9904 7444

Camp St contact Student HQ - Building C or call 1800 333 864

Gippsland contact Facilities Services - Room 245, Building 3W or call 03 5122 6512

Horsham contact Student Centre - Building C or call 03 5362 2700

Mt Helen contact Student HQ - Building T or call 1800 333 864

SMB contact Student HQ - Building D or call 1800 333 864

Mail room Gippsland

Details

Hours of operation : 8:30 am - 4:30 pm

Contact : 5122 6687 or mailroom.churchill@federation.edu.au

Location : 4N176 Gippsland Campus

Daily mail run

Mailbags are located at one point in each faculty/department. All mail and parcels will be delivered and collected once daily from these locations. The morning run commences at approximately 10:30 am with this time varying depending on the volume of mail received. Please ensure your mail bag is checked daily and ready for collection. If you have missed the mail run you can bring mail directly to the mail room by 3:00 pm.

View further detailed information on this, large mail outs, couriers, reply paid etc. for Gippsland Campus.

View mailroom information for other campuses.

Maintenance

Requests for maintenance may be lodged electronically via the online works and maintenance management system BEIMS by your school/section representative. Only registered users of the system may lodge a request and they will act as the contact person for any follow-up communication with Facilities Services. Requests can range from changing a flickering light to altering the temperature of a room.

New building works or renovations

Renovation works are not covered as maintenance. These works can be carried out by Facilities Services provided an approved business case is obtained. Contact Facilities Services for more information or assistance with business case development.

Parking

Information regarding parking can be found via the following links or by contacting Facilities Services.

Timetables and room bookings

Internal bookings

Timetabling is responsible for allocating available resources for classes and casual bookings at the Federation University Australia campuses - Ballarat, Berwick, Brisbane, Gippsland and Wimmera.

External bookings

Booking enquiries from external clients should be referred to Hospitality and conference services.

University pool vehicles

The University operates an online booking system for staff who wish to use a pool vehicle. Further information can be found on the University pool vehicles page.

Contact us

All general enquiries should be directed to your closest Facilities Services office.

Ballarat and Wimmera campuses - 03 5327 9520

Berwick campus - 03 5122 6086

Gippsland campus - 03 5122 6688

Requests for maintenance should be logged via BEIMS.