Receiving and accepting feedback

Receiving feedback is often influenced by who provides the feedback, how they deliver the feedback, and how open the recipient is to the feedback.  

Student or peer feedback on individual staff teaching practices are not always welcome. Whilst positive reports and comments are easy to accept, receiving negative or criticisms are often met with distain and readily dismissed as coming from vexatious students or staff. Separating the personal self from the professional self is skill that takes time to develop through the likes of reflective practice, peer support and mentorship.

Giving and receiving feedback within teaching practice comes in three forms:

• Appreciation – Acknowledgement of the role staff play within the work environment and the effort being put in.
• Coaching – Provided by peers, mentors and/or managers to help you get better to grow and develop professionally
• Evaluation - Assesses rates or ranks. Parameters are set that say you did or did not achieve a certain standard.

Videos

View the videos below on giving and receiving feedback, and how to utilise the various ‘lens’ of feedback to improve individual teaching practices.

Roll With the Punches: How to Accept Feedback

Strategies

Check out the Human Resources | Training and development web page to explore PD sessions offered around giving and receiving feedback.