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Engaging face-to-face and online teaching practices

Effective facilitation and teaching is more than just the successful transference of knowledge, skill or application around a particular topic. Effective teaching ensures that a surface approach to learning is replaced by deeper, student driven approaches to learning that analyse, develop, create and demonstrate understanding. Students need to initiate learning and maintain engagement during learning in their development as independent lifelong learners. As a tertiary teachers, the facilitation of that learning journey requires a strong teacher presence regardless of delivery mode.

The following web pages include information, approaches and strategies to support you in understanding the facilitation process and its value for learning, and what you can do as a teacher to engage students in learning through facilitation in any delivery mode.

The following information can assist you with implementing the above, and support your ongoing professional development and learning needs:

Considerations for quality teaching practices

Quality teaching practices includes an awareness and accommodation of your students and their learning needs for success.  Do you know the answer to the following?

Facilitating for learning

  • How do you facilitate a deep level of learning, as opposed to surface learning, for your students?

Principles of facilitation

  • Do you include social, teacher and cognitive presence in your online teaching?

Models of 'flipped' facilitation

  • Are you confident in facilitating ‘flipped’ approaches to learning at a class or course level?

Collaborative teaching practices

  • Are you working effectively as a teaching team with your colleagues across campuses?

Group work

  • What strategies do you use to maximise learning through effective use of group work?

Quality facilitation practices

  • Are you effectively managing you teaching time?

Engaging online facilitation

  • Are you an active member of the students learning community?

Engaging face-to-face facilitation

  • Are you maximising the on-campus class time with active learning sessions?

Engaging blended facilitation

  • In considering the ‘blend’ of face-to-face and online in your teaching have you critically assessed the balance to ensure that all components of good teaching and learning practice are covered?

Technologies to enhance teaching

  • Are you using the right technologies to facilitate the learning journey?

Achieving the BOLD learning and teaching practices

The BOLD Learning and Teaching Practices provide clear guidelines to support teaching practices for different delivery/study modes, opportunities for self-assessment and reflection on current teaching practices, and opportunities for collaborative discussion with peers and learning designers to enhance online teaching practices.  The minimum course expectations for facilitating a quality learning journey to support student success are outline in Focus Area 02. View the BOLD Learning and Teaching Practices.

Focus Area 02 | Teacher presence and communication, facilitation and interaction

2.1 Contact details and availability of all course teaching team members clearly stated.

2.2 A course welcome/introduction is provided.

2.3 Expected learner query response times are clearly stated.

2.4 Online communication etiquette (netiquette) expectations are clearly stated

2.5 The strategy for using News Forum/Announcement (one way) posts is clearly stated.

2.6 News Forum/Announcement (one way) posts are made in accordance with the stated strategy.

2.7 Learners are provided with opportunities for collaboration and interactivity (ie: peer-peer, learner-teacher and teacher-learner).

  • Asynchronous communication, requiring teacher and learner interaction (ie: General (topic/module) and Q&A forum discussions).
  • Synchronous communication, requiring teacher and learner interaction (ie: Adobe Connect virtual classes and/or office hours).

Professional development opportunities

CTIQ offers the following ongoing professional development opportunities to support teaching staff with better facilitation practices in all modes of delivery:

  • L&T Webinars – Virtual | Quarterly. Check out the virtual webinars offered throughout the year to support quality facilitation practices.
  • L&T Workshops – Virtual or face-to-face | On request. Workshops can be organised for your School or Discipline to address your specific facilitation needs for all learning environments. View the School specific PD ‘menu’ for some examples. Contact your Associate Dean of Teaching Quality or School/CTIQ Learning Designer to see what is, or can be, organised for delivery in your area.
  • Learning Technology Hub - Online | Just-in-time. Information on how to use a range of functions within supported learning technologies to enhance your facilitation practices
  • Professional Learning Modules – Online | self-paced | certificate issued on completion. The following modules are currently available. Further modules are currently under development.
    • PLM504: Facilitating quality online discussions
  • Graduate Certificate in Education (Tertiary Education) – This postgraduate award course is designed to support tertiary teachers deliver quality, contemporary teaching practices in the higher education setting. Modules on facilitation include the: Dynamics of teaching, Online learning and teaching, Blended learning and teaching, and Teaching with impact.