Contact
Contact the FCM Travel Solutions team for assistance with any travel-related enquiries (including FCM travel portal and PTA.
FCM travel support (including FCM travel portal and PTA
Australian office hours: Monday – Friday 0800-1800
Travel support team
Email: feduni@fcmtravel.com.au
Phone: +61391927666
For assistance outside of office hours contact our emergency support team on the same number:
+61391927666
For internal travel support
Contact Finance Service hub: financehub@federation.edu.au
Healix
24/7 Helpline: +61250057699*
*This is a dedicated number for Federation University travellers
Email: FUA@healix.com
Policy Number: FUA221193
Fed Uni strongly advises travellers keep the Healix phone number and the Fed Uni.
Chubb Insurance
Chubb Insurance Limited
Policy number: 03PP007156
Emergency assistance number: +61 2 8907 5995
Chubb Assistance reverse charge call number: +61 2 9211 3000
Or
Log a Finance Service Now request