Contact

Contact the FCM Travel Solutions team for assistance with any travel-related enquiries (including FCM travel portal and PTA.

FCM travel support (including FCM travel portal and PTA

Australian office hours: Monday – Friday 0800-1800

Travel support team

Email: feduni@fcmtravel.com.au
Phone: +61391927666

For assistance outside of office hours contact our emergency support team on the same number:
+61391927666

For internal travel support

Contact Finance Service hub: financehub@federation.edu.au

Healix

24/7 Helpline: +61250057699*

*This is a dedicated number for Federation University travellers

Email: FUA@healix.com

Policy Number: FUA221193

Fed Uni strongly advises travellers keep the Healix phone number and the Fed Uni.

Chubb Insurance

Chubb Insurance Limited
Policy number: 03PP007156
Emergency assistance number: +61 2 8907 5995
Chubb Assistance reverse charge call number: +61 2 9211 3000

Or

Log a Finance Service Now request