Mail room Gippsland
Hours of operation : 9:00am to 2:00pm
Contact : 5122 6688 or mailroom.churchill@federation.edu.au
Location : 3W 245 (Property & Infrastructure)
Addressing incoming mail and goods
Correctly addressed mail will help ensure the professional image of the University is maintained in efficient delivery to the recipient. Please see the Australia Post addressing guidelines for further information.
Courier deliveries (to a physical location)
Federation University Australia
Name :
Faculty/Department:
1 Northways Road
Churchill 3842
Mail (to a post office box)
Federation University Australia
Name :
Faculty/Department:
PO Box 3191
Gippsland Mail Centre 3841
Mail room staff
The mail room staff are responsible for
- Sorting incoming and outgoing mail
- Delivering and collecting mail and goods daily around the campus
- Processing outgoing mail and goods
- Providing general information and advice for use of Australia Post and courier services
Australia Post
Australia Post delivers mail to the mail room each morning at approximately 8.30 am and pick up outgoing mail each afternoon at approximately 4.00 pm.
International mail
International mail and parcels will be processed through DHL global mail services. Items that exceed 500 grams in weight must have a customs declaration completed by the sender. All non-documents will need a custom declaration also. These forms are available from the mail room.
This is not a courier service and tracking is not available.
Courier services
Courier services offer fast delivery and tracking. Some restrictions apply when sending non documents. For ad hoc requests a PULSE request may be required
The mail room have accounts with the following courier companies :
- Startrack – National
- Toll– National
- DHL– International (customs declaration required for all non-documents). Address details need to include contact name, telephone number and full street address (no PO Box numbers accepted except for PNG and UAE).These couriers provide a daily run to the campus. All items need to be at the mail room before 2 pm for processing. If placing an item in the mailbag for collection, please mark for courier if not already placed in a satchel.
- For an urgent one-off delivery, contact the mail room to organise a quote or make arrangements. Contact the mail room staff for further assistance.
Daily mail run
The daily mail run is conducted once per day, commencing at approximately 1:00pm. All mail and parcels that have been received by the mail room will be delivered at this time.
All outgoing mail and parcels must be delivered to the Property & Infrastructure (P&I) Office in 3W 245, by 3:00pm to ensure same-day processing and dispatch.
Mail received after 3:00pm, will be processed during the next business day.
Large packages
For large items to be collected and brought to the mail room for processing, contact the mail room staff. A PULSE request may be required for building attendant assistance.
When ordering goods that require a fork lift, the University has qualified drivers available between 8:30 am and 4:20 pm only.
Large mail outs
Please email mailroom.churchill@federation.edu.au to notify staff of large mail outs to ensure sufficient resources are available.
Large mail outs are defined as:
- Exceed 300 in number of small letters – DL envelopes (24 hours notice)
- Exceed 100 in number of large letters – A5-C3 envelopes (24 hours notice)
- Exceed 100 in number of parcels (48 hours notice)
Registered mail and courier mail
All incoming registered and courier mail/parcels are recorded in a certified mail register and then delivered.
Personal mail and parcels
Personal mail distribution is not the responsibility of the mail room and is discouraged.
Dangerous/hazardous mail
Some substances cannot be posted within Australia or oversees, for instance, items that are explosive, highly flammable, radioactive or otherwise dangerous. Please read Australia Post’s Dangerous and Prohibited Goods and Packaging Post Guide for further information or contact the mail room staff.
Reply Paid
Please contact mailroom.churchill@federation.edu.au to organise this service. If a template has already been provided please contact Print Services for printing.
Paper supply
The mail room stocks locally produced recycled A4 and A3 white copy paper.
Printer cartridge recycling
Leave your used printer cartridges, clearly marked for recycling, with your mailbag. These will be collected and sent off for recycling.