Make an appointment
Crisis and Emergency Services should be used if you or someone you know is experiencing a crisis that cannot wait for an appointment.
Our University services remain open and available during the COVID-19 outbreak, but are transitioning fully to phone and online. All appointments with our counselling staff will continue as usual, however will be held primarily by phone.
Face-to-face appointments will be unavailable until further notice.
You can speak with our counsellors in person, on the phone or by online video appointment. To make an appointment please phone or email the reception team between 9.00am - 4.00pm, Monday - Friday. Emails should include your student id number and days and times you are available.
* Please note there may be delays in responding to emails.
| Ballarat, Brisbane, Horsham and online |
Call (03) 5327 9470 Email counselling@federation.edu.au |
|---|---|
| Gippsland and Berwick |
Call (03) 5122 6425 Email gippslandcounselling@federation.edu.au |
* Before your appointment, you must complete a Counselling Intake form and forward it as an attachment to counselling@federation.edu.au
Our locations
If your appointment is face-to-face, you can find our offices in the following locations.
| Campus | Location |
|---|---|
| Mt Helen | Health Centre, Building T North |
| SMB | Student Connect, Building D |
| Wimmera | Student Support, via Admin reception, Building C |
| Gippsland | Student Connect, Building 3N |
| Berwick | Building 901, Room 103A |
*Please note there is no reception service at the Berwick, SMB or Wimmera campuses.