Make an appointment

Crisis and emergency resources

If you or someone you know is experiencing a crisis that cannot wait for an appointment, we recommend these services.

Make an appointment

Our University services remain open and available during the COVID-19 outbreak, but are transitioning fully to phone and online. All appointments with our counselling staff will continue as usual, however will be held primarily by phone.

Face-to-face appointments will be unavailable until further notice.

You can speak with our counsellors in person or by online video appointment. To make an appointment we recommend you call our reception team between 9.00am - 4.00pm, Monday - Friday. Emails will also reach our reception team, but there may be some delay in replying.

Ballarat and Horsham Call (03) 5327 9470
Email counselling@federation.edu.au
Gippsland and Berwick Call (03) 5122 6425
Email gippslandcounselling@federation.edu.au
Brisbane and online Call (03) 5327 9470 or (03) 5122 6425
Email counselling@federation.edu.au

Our locations

If your appointment is face-to-face, you can find our offices in the following locations.

CampusLocation
Mt Helen Health Centre, Building T North
SMB Student Connect, Building D
Wimmera Student Support, via Admin reception, Building C
Gippsland Student Connect, Building 3N
Berwick Building 901, Room 103A

*Please note there is no reception service at the Berwick, SMB or Wimmera campuses.