Emergency support contacts

For life-threatening events off campus, call 000.

For life-threatening events on campus, call:

Ballarat, Berwick and Gippsland1800 333 732 (1800 FED SEC)
Brisbane and Wimmera000

Students studying at a partner teaching location should contact 000 or the emergency number provided to you at your orientation.

Online and phone services

All services listed are confidential and free.

Federation Uni Crisis Line
Phone: 1300 758 109
Text: 0480 089 177
After hours crisis line for mental health support, 4:30pm to 9:00am weekdays 365 days a year, available 24hr weekends and public holidays. 
Phone: 1300 60 60 24 
24hr phone line to speak with a registered nurse for free health advice anywhere in Victoria.
Phone: 1800 022 222 
24hr free support and advice on health issues by registered nurses anywhere in Australia.
Online symptom checker, support to find a service, and health information. 
Beyond Blue 
Phone: 1300 22 4636
24hr support to support you with anxiety, depression or suicidal thoughts.
Call, email, or chat online.
Phone: 131 114
24hr service to support you with a crisis or suicidal thoughts.
Call, chat online or text.
Suicide Line
Phone: 1300 651 251
24hr service to support you with suicidal thoughts.
Call, chat online, or by video.
Suicide Call Back Service
Phone: 1300 659 467
Call-back service to get support for yourself or someone else you are concerned about.
Sexual Assault Crisis Line
Phone: 1800 806 292
After hours crisis counselling support, information, advocacy and referral to anyone living in Victoria who has experienced any form of sexual assault at any point in their lives.
Phone: 1800 737 7328
24hr national sexual assault and domestic family violence counselling service.
Call or chat online.
DirectLine (Drugs & Alcohol)
Phone: 1800 888 236 
24hr drug and alcohol counselling.
Call or chat online. 
Gambler's Help 
Phone: 1800 858 858
24hr support for gamblers and those close to gamblers and affected by gambling.
Call or chat online. 
Gay and Lesbian Switchboard 
Phone: 1800 184 527
3pm - 12am every day. Support for lesbian, gay, bisexual, transgender and gender diverse, intersex, queer and asexual (LGBTIQA+) people, their families, allies and communities.
Call or chat online. 

Hospitals and health services

Hospitals near our campuses

If you live in another area call the nearest major hospital. Residents of any area can attend the emergency department of a major hospital.

Mental health assessment contacts

24/7 information, assessment and referral via local area mental health services. You can also seek advice about the mental health of a third party person you may be concerned about.

Ballarat and Wimmera – Ballarat Health Services Mental Health, telephone: 1300 247 647.

Gippsland – Latrobe Regional Hospital Mental Health Service - for anywhere in Gippsland, telephone: 1300 363 322

Berwick – MonashHealth Psychiatric Triage -covers Casey, Dandenong and Cardinia areas, telephone: 1300 369 012