Emergency and crisis supports
For life-threatening events off campus, call 000.
For life-threatening events on campus, call the following who will connect you with emergency services:
| Ballarat, Berwick and Gippsland | Call 1800 333 732 (1800 FED SEC) |
|---|---|
| Wimmera | Call 000 |
Students studying at a partner teaching location should contact 000 or the emergency number provided to you at your orientation.
Crisis supports - online and phone services
All services listed are confidential and free.
| Beyond Blue Phone: 1300 22 4636 | 24 hour support to support you with anxiety, depression or suicidal thoughts. Call, email, or chat online. |
| DirectLine (Drugs & Alcohol) Phone: 1800 888 236 | 24 hour drug and alcohol counselling. Call or chat online. |
| Federation University Immediate Mental Health Support Line Phone: 1300 758 109 Text: 0480 089 177 | 24 hours, 7 days a week. Call 1300 758 109 to chat, or SMS +61 480 089 177 and request a callback within Australia. |
| Gambler's Help Phone: 1800 858 858 | 24 hour support for gamblers and those close to gamblers and affected by gambling. Call or chat online. |
Healthdirect | 24 hour free support and advice on health issues by registered nurses anywhere in Australia. Online symptom checker, support to find a service, and health information. |
| Lifeline Phone: 131 114 | 24 hour service to support you with a crisis or suicidal thoughts. Call, chat online or text. |
Mensline Australia | Counselling service offering support or Australian men. Free, 24 hour, 7 days a week. |
Free Australia wide LGBTIQ+ service. 3 pm - 12 am, 7 days per week. | |
| 1800RESPECT Phone: 1800 737 7328 | 24 hour national sexual assault and domestic family violence counselling service. Call or chat online. |
| Nurse-on-call Phone: 1300 60 60 24 | 24 hour phone line to speak with a registered nurse for free health advice anywhere in Victoria. |
Safe Steps | Victoria wide family and domestic violence crisis support service. Free, 24 hour, 7 days a week. |
| Sexual Assault Crisis Line Phone: 1800 806 292 | After hours crisis counselling support, information, advocacy and referral to anyone living in Victoria who has experienced any form of sexual assault at any point in their lives. |
| Suicide Call Back Service Phone: 1300 659 467 | Call-back service to get support for yourself or someone else you are concerned about. |
| Suicide Line Phone: 1300 651 251 | 24 hour service to support you with suicidal thoughts. Call, chat online, or by video. |
13Yarn | Aboriginal or Torres Strait Islander crisis support line. 24 hour, 7 days a week, free and Australia wide |
Hospitals and health services near our campuses
- Ballarat Health Services Base Hospital: Drummond Street, Ballarat Vic 3350, telephone: 03 5320 4000
- Casey Hospital Acute Inpatient Services: Kangan Drive Berwick Vic 3806, telephone: 03 8768 1200
- Latrobe Regional Hospital: Princes Highway, Traralgon West Vic 3844, telephone: 03 5173 8000
- Wimmera Health Care Group: 83 Baillie Street, Horsham Vic 3400, telephone: 03 5381 9111
If you live in another area call the nearest major hospital. Residents of any area can attend the emergency department of a major hospital. In an emergency call 000.
Mental health assessment contacts
24/7 information, assessment and referral via local area mental health services.
- Ballarat and Wimmera – Ballarat Health Services Mental Health, telephone: 1300 247 647.
- Gippsland – Latrobe Regional Hospital Mental Health Service - for anywhere in Gippsland, telephone: 1300 363 322
- Berwick – Monash Health Psychiatric Triage -covers Casey, Dandenong and Cardinia areas, telephone: 1300 369 012
You can also seek advice about the mental health of a third party person you may be concerned about.