Commonwealth assistance notice (CAN)

After the census date for each semester that you are enrolled the University will issue you with a Commonwealth Assistance Notice (CAN). Your CAN shows important details of your enrolment at the census date including the units in which you are enrolled, Student Contribution Amount payments and any HELP debt that you have incurred.

Your CAN will be provided electronically and you will be advised via your FedUni email account when the CAN is available to view online through my Student Centre.

What information is on my CAN?

If you are a Commonwealth Supported Place student, your CAN will include information on:

  • the units of study for which you have received Commonwealth assistance;
  • the student contribution amounts you have been charged for the units you are enrolled in;
  • any up-front payments you have made;
  • any HECS-HELP assistance you have used for that semester study period, if you are using HECS-HELP to pay your student contributions; and

If you have applied for FEE-HELP or a VET Student Loan, your CAN will include information on:

  • the tuition fees for your units of study;
  • the units for which you have received FEE-HELP or VET Student Loan;
  • any up-front payments you have made;
  • any FEE-HELP loan fee incurred for undergraduate units of study; and
  • any VET Student Loan fee incurred.
Your CAN will also includes information on SA-HELP assistance you have used for that semester study period, if you are using SA-HELP to pay your Student Services and Amenities Fee; and information on OS-HELP, if you have accessed an OS-HELP loan.
What if my CAN is incorrect?

It is important to check all details on your CAN carefully. If you notice any errors you have 14 days from the date of the CAN to submit a written request for correction. If there are any errors, please Submit an online enquiry to Student Administration within 14 days of the CAN issue date.