Our University services remain open and available during the COVID-19 outbreak, but have transitioned fully to phone and online. Therefore appointments with our counselling staff will continue as usual, however will be held by phone. Face-to-face appointments will be unavailable until further notice.

If you require financial support as a result of COVID-19, click here to find out about the University's Support Scheme.

Free and confidential counselling in a supportive and welcoming environment.

We aim to help our students meet the daily challenges of student life and to achieve their academic potential. We have a commitment to professionalism, confidentiality, respect, and empowerment.

We provide counselling by appointment for personal, academic and financial/welfare issues for all students studying with Federation University.

Note: Students studying at partner providers should contact their student support area on their respective campus.

Access to information

You have a right to access information held by the University under Freedom of information. If you require access to your personal information please ask us.