Our Counselling Service provides free and confidential counselling in a supportive and welcoming environment.

We aim to help our students meet the daily challenges of student life and to achieve their academic potential. We have a commitment to professionalism, confidentiality, respect, and empowerment.

We provide counselling by appointment for personal, academic and financial/welfare issues for all students studying on/through FedUni campuses.

Note: Students studying at Partner Providers should contact their student support area on their respective campus.

Hours of operation: 9am - 4pm, Monday to Friday

Feedback or Complaints

Please raise any concerns or suggestions with us.  If you're not satisfied with our response, you may lodge a grievance under the University’s Student Grievance Procedure .

If you have a complaint about how your personal or health information has been handled you can contact the University’s Privacy Officer .  You may also raise a complaint with the Health Complaints Commissioner.

Access to information

You have a right to access information held by the University under freedom of information. If you require access to your personal information please ask us.