Critical incident 19/10/21
Berwick campus is closed under current Victorian Government lockdown restrictions. Click here for more information.

Information for staff

Referring students to counselling

Most students come to counselling for the first time because a teacher has suggested it. So, teachers, lecturers and other staff play an essential role in providing the bridge to counselling.

If a student is having a difficult time, such as with their finances, accommodation, feeling stuck, floundering, feeling overwhelmed, trying to make an important decision, or having a conflict with someone, these can all be good occasions to refer to counselling. If a student is talking to you about psychological issues and your gut feeling is ‘this is too much’, or you don't have the resources to deal with it, this is a good time to refer a student to the appropriate supports.

Secondary consultation

If you're not sure about referring a student, you can contact the counselling service yourself and discuss the matter confidentially. If you're going to refer a student yourself, make sure to get their consent to speak with a Counsellor on their behalf first.

In non-emergency situations you may also use the counsellors to assist you to unpack how to support a student who is presenting in a way that concerns or confuses you.

Counselling for staff

Staff can seek counselling services for personal or work-related matters from the Employee Assistance Program (EAP). The EAP is an independent support service engaged by the University to assist employees to maintain good health and well-being and is available to all staff members of the University as well as their immediate families.