Feedback and complaints

To raise any suggestions or concerns, please contact Student Wellbeing on tel: 03 5327 9470 or email: counselling@federation.edu.au to arrange a time to speak with the Manager of Counselling. If you're not satisfied with our response, you may lodge a complaint with the University.

If you have a complaint about how your personal or health information has been handled you can contact the University’s Privacy Officer. You may also raise a complaint with the Health Complaints Commissioner.