Contact us - Make an appointment

Our University services remain open and available during the COVID-19 outbreak, but have transitioned to phone and online. All appointments with our staff will continue as usual, however will be held by phone.

Gippsland and Berwick

Phone: (03) 5122 6425
Physical location: 
Gippsland Campus, Student Connect Building 3N 102.
Berwick Campus, Student Connect, Level 1, Building 903.

Ballarat and Wimmera

Phone: (03) 5327 9470
Physical location: 
Mt Helen Campus, Health and Wellbeing Centre, Building T North (opposite Student HQ).  
SMB Campus, Student HQ, Building D.

Hours of operation: 9am - 4pm, Monday to Friday.  Email: student.support@federation.edu.au

Please note: there may be delays answering emails; Wimmera, Gippsland and Berwick appointments are by phone or Skype; appointments for SMB and Camp Street students can be made at SMB Campus by calling (03) 5327 9470

Students studying at partner providers

Students studying at partner provider campuses should contact student supports on their campus for financial assistance.