At FedUni we encourage the use of social media for the purposes of learning, engaging, connecting and collaborating.
The Social Media Manual should be read in conjunction with the Policy and Procedure as it offers: training; platform guidelines; and detailed information on how to moderate content.
Any queries or concerns in relation to social media should be directed via email to firstname.lastname@example.org
Urgent issue: Please phone (03) 5327 6606
To post a message on social media you can:
Click here for an images cheat-sheet if you're unsure of what size and shape your images need to be.
Make sure you know when and how to respond to concerning content, and when to escalate an issue:
You must ensure you have permission to take and publish photographs and/or video.
Digital Image Release forms can be downloaded here (release booklets are available from the Print Centre - to order submit a 'Speciality job' request).
- Individual digital image release (pdf, 74kb)
- Group digital image release (pdf, 76kb)
- 'You may be photographed' (A4 poster)
If you are running a competition on social media you must have Terms and Conditions which your audience can readily access. The link below will assist you in drafting Terms and Conditions, but these must be submitted to and approved by FedUni Legal prior to commencing the competition.
Policy and Procedure
Staff are required to familiarise themselves with Social Media Policy and Procedure. The Social Media Manual provides you with additional support information and is updated regularly.
Staff who manage a FedUni social media account are required to submit the following report in the first week of each month (reporting on the week prior). Failure to complete and submit this form as required may result in account closure.
Please ensure you have completed Training Module 1 in the Social Media Manual prior to commencing Strategy Development.
- Step-by-step - presentation (ppt, 1.5mb)
- Step-by-step - printout (pdf, 848kb)
- Goal Mapping (docx, 18kb)
- Know your Audience (docx, 80kb)
- Create a post (docx, 16kb)
As outlined in the Social Media Policy, approval to establish a social media account must be granted by the Social Media Committee.
To start this process please submit the New Account Application form.