Staff information

Get social

At FedUni we encourage the use of social media for the purposes of learning, engaging, connecting and collaborating.

The Social Media Manual should be read as it offers: training; platform guidelines; and detailed information on how to moderate content.

Any queries or concerns in relation to social media should be directed via email to socialmedia@federation.edu.au

Urgent issue: Please phone (03) 5327 6606

Posting content

To post a message on social media you can:

• Contact the Champion in your area, or
• Complete the General content eForm

Click here for an images cheat-sheet if you're unsure of what size and shape your images need to be.

Moderating content

Make sure you know when and how to respond to concerning content, and when to escalate an issue:

• Moderation and Escalation process

Photography

You must ensure you have permission to take and publish photographs and/or video.

Digital Image Release forms can be downloaded here (release booklets are available from the Print Centre - to order submit a 'Speciality job' request).

• Individual digital image release (pdf, 74kb)
• Group digital image release (pdf, 76kb)
• 'You may be photographed' (A4 poster)

Competitions

If you are running a competition on social media you must have Terms and Conditions which your audience can readily access. The link below will assist you in drafting Terms and Conditions, but these must be submitted to and approved by FedUni Legal prior to commencing the competition.

• Competition Terms and Conditions (doc.218kb)

Policy and Procedure

Staff are required to familiarise themselves with Social Media Policy and Procedure. The Social Media Manual provides you with additional support information and is updated regularly.

• Social Media Policy & Procedure
• Social Media Manual (pdf, 1mb)

Monthly reporting

Staff who manage a FedUni social media account are required to submit the following report in the first week of each month (reporting on the week prior).  Failure to complete and submit this form as required may result in account closure.

• Monthly report form (pdf. 132kb)

Strategy development

Please ensure you have completed Training Module 1 in the Social Media Manual prior to commencing Strategy Development.

• Step-by-step - presentation (ppt, 1.5mb)
• Step-by-step - printout (pdf, 848kb)
• Goal Mapping (docx, 18kb)
• Know your Audience (docx, 80kb)
• Create a post (docx, 16kb)

New accounts

As outlined in the Social Media Policy, approval to establish a social media account must be granted by the Social Media Committee.

To start this process please submit the New Account Application form.

• New account application eForm

Researchers on social media

Researchers should follow the guidelines outlined under each section of this web page.

Training specific to research publication is detailed in the Social Media Manual.

Inquiries regarding publication of research should be directed to Research Services in the first instance.