Information for students at Fedliving
Find out how to use the Fedliving portal to manage your admin and explore the different supports available to students living on res.
If you're new to Fedliving – welcome. Delighted to have you. We know how daunting moving out can be. It's a big step. There's a lot to think about. But we're here to help you settle in, and we'll continue to support you throughout your time at Federation.
If you've been living on campus for a while now – fantastic. We hope you're enjoying the accommodation and everything that comes with it. Of course, don't forget to access our free services if you need them – maybe bookmark this page for future reference.
Download the Fedliving handbook
Using the Fedliving portal
The Fedliving portal is where you'll do all of your student res admin. You should log in regularly to keep on top of any tasks. Use the username and password you created when you applied for accommodation. (Don't worry – you can reset your password if you forget it.)
You'll need to use the portal to:
- view and pay your upcoming fees
- request a payment plan or extension
- book short-term accommodation (if you're travelling for placement)
- see upcoming residential events and programs
- register for a guest pass
- apply for a rental reference
- purchase linen packs, myki cards
- hire a bar fridge
- submit a maintenance request
- submit a Change of Licence Agreement request (for room changes or contract termination)
Essential info for living on res
Living on res should feel supportive, not overwhelming. That’s why we offer a range of free wellbeing services to help you feel your best and stay on track with your studies. If you're struggling, don't hesitate to ask for assistance.
Our emergency protocols are designed to help keep you safe while you're living on campus.
Ambulance
If you need an ambulance but you're unable to call 000, Fedliving staff or security will do it for you. If you're a Mt Helen resident and you call emergency services, quote the emergency marker number displayed on the 'Local Emergency Instructions' poster in your unit so you can be located quickly.
First aid
Fedliving staff and security are trained in first aid. If you need medical assistance, contact the Fedliving office (10 am–4 pm, Monday to Friday) or after‑hours support.
Fire danger
On Code Red (catastrophic) fire danger days, Federation campuses will close and Fedliving programs, meals and services may change or be restricted. We'll put up notices and send emails about evacuation procedures so you know what to do.
Emergency alarms and evacuations
If an alarm sounds, evacuate immediately. Contact the Fedliving office or after‑hours support if you need information.
Res students get access to a range of Fedliving and general campus facilities.
Library
There's a library on every Federation campus. Find out more about yours.
Bicycle racks
Please store your bike in the stands provided (or your room) rather than the hallway.
Mt Helen location: outside Peter Lalor 1, Peter Lalor 24 and Bella Guerin 15
Berwick location: under the stairs inside the Halls of Residence
Gippsland location: next to Unit 4 (North Residences) and Halls A
Internet
Access free wi-fi by connecting to Eduroam.
Laundry
There are communal laundries in all residences (but please don't use the machines between 10.30 pm and 7 am).
Shared fridge
All units have communal fridges in their kitchens. Please label your food if possible.
On‑campus retail
Fedstore has a great range of branded merch, stationery, memorabilia, clothing, accessories and more. You can shop in store or online, or pay for home delivery.
Fire safety equipment
There are smoke and thermal detectors in all Fedliving buildings, as well as fire extinguishers and fire blankets. This equipment is checked regularly, and misuse or tampering carries harsh penalties.
Residential study spaces
If you don't want to study in your room or unit, you can use:
- Living Learning Centre (LLC) (Mt Helen Campus)
- West House 37 (Gippsland Campus).
Sport and recreation
If you're living at one of our Ballarat student residences, you get free access to the Health, Sports and Aquatic Centre (pool and gym) plus the campus tennis courts, basketball courts and oval.
Mt Helen Campus
You need a permit to park in the residential car park. Buy one online for $150 per academic year.
Camp St Campus
You need a permit to park in the residential car park (ground floor of the New North building). Buy one via the Fedliving portal for $175 per academic year.
Victoria Street
There are some carparks available at the back of the residence, but you don't need a permit to park there.
Gippsland Campus
Free parking is available across the campus (but make sure you're not in a permit zone).
Berwick Campus
You need a permit to park in the residential car park (Car Park C). Buy one online for $150 per academic year.
There are so many Fedliving events and activities throughout the year, and we'd love you to join in. Find out what's on by:
- reading your Fedliving emails
- visiting the 'Programs' section of the Fedliving portal
- following our Facebook and Instagram pages
- attending unit meetings
- looking at your unit noticeboard.
You can also explore general University opportunities and ideas to get involved.
Communal living can take a bit of getting used to if you've never done it before. Learn about expectations when living in a residential community.
We're committed to reducing our environmental impact. We encourage students living on res to recycle correctly, minimise energy use, reduce food waste and participate in campus-wide sustainability initiatives. Read our sustainability handbook (PDF 3.5 MB) for more info.
Your safety is important
Living on res FAQs
Check-in day is usually a few days before Orientation – we’ll email you all the details.
Yes. If your course starts early or you're travelling on a particular date, you can book an early arrival through the Fedliving portal (extra fees apply).
To make packing easier, we've put together a list of what's provided and what you should bring (PDF 3.7 MB).
Mt Helen Campus
You need a permit to park in the residential car park. Buy one online for $150 per academic year.
Camp St Campus
You need a permit to park in the residential car park (ground floor of the New North building). Buy one via the Fedliving portal for $175 per academic year.
Victoria Street
There are some carparks available at the back of the residence, but you don't need a permit to park there.
Gippsland Campus
Free parking is available across the campus (but make sure you're not in a permit zone).
Berwick Campus
You need a permit to park in the residential car park (Car Park C). Buy one online for $150 per academic year.
If you get locked out of your room, visit the Fedliving office during office hours or call after-hours support. If you lose your swipe card or keys, let the office know asap. You may be charged for lockouts and lost swipe cards.
Make sure your full name and residence details are on your mail. You’ll get an email when a package arrives, and you can pick it up from the Fedliving Office with your student ID.
Mailing addresses:
Mt Helen Campus
PO Box 575, Ballarat VIC 3353
OR
Residence Drive, Mount Helen VIC 3350
Camp St Campus
PO Box 663, Ballarat VIC 3353
Victoria Street
128–130 Victoria Street, Ballarat East VIC 3350
Gippsland Campus
PO Box 3191, Gippsland Mail Centre VIC 3841
OR
1 Northways Road, Churchill VIC 3842
Berwick Campus
Building 955, 100 Clyde Rd, Berwick VIC 3806
You can have day visitors any time. If you want someone to stay overnight, you must submit a guest pass request through the Fedliving portal. Guests can only stay for one night and must sleep in your room (not common areas). You can't have someone stay if you're away, or during periods of SWOT VAC or exams. You can request up to ten guest passes per year.
