Commonly asked questions
We understand moving to university is a big decision and you may have a lot of to consider to find the most suitable living option for you.
We have put together a number of our most commonly asked questions to assist you in this decision. Please feel free to contact us to discuss as required to ensure you are fully informed.
Applications
Federation University research shows students who live in residences are more likely to be successful in their studies and transition to university life. #SuccessLivesHere
The benefits of staying within Federation University Australia Halls and Residences include:
- Success | Federation University research shows students who live with us are more likely to succeed
- Friendship | Develop instant networks and lifelong friendships with a sense of community
- Opportunity | Amazing opportunities, planned experiences, activities and so much fun
- Support | 24/7 support so you can enjoy a balanced living and learning community
- Convenience | For peace of mind and convenience residences are located on, or close to campus
Applications open in August each year for the following year. It is recommended to apply as early as possible to secure you place, and so you can tick 'organise accommodation' off your list!
When you submit your application, you will have the opportunity to enter a number of 'preferences' for your accommodation options. You will be offered your highest preference that has suitable availability.
It is recommended to use an email address that you will check regularly and continue to have access to following your application, to ensure you receive important communications and updates.
Make sure you complete all steps within the application, and follow the process to the end, including payment of the application fee. As soon as we process your application, we will send you your offer via email.
Weekly costs will vary depending on your chosen accommodation option. A full breakdown of costs and options is available here.
With the rising cost of living, you can have some peace of mind knowing that living on campus not only provides the best possible start to your university experience, fantastic opportunities, invaluable memories, and lifelong friends, it also represents great value. All bills are included in the set weekly rental rate- including utilities and internet, so there are no hidden or unexpected costs. Find out more.
Offer Acceptance
Your accommodation offer email will include details on accepting your place, and by what date you will need to accept the offer.
You will need to accept your offer online through the Fedliving Portal using the username and password from your application, including payment of the acceptance fee. Make sure you accept your offer by the date outlined in your offer email to confirm your place.
If circumstances have changed (which happens!), and you no longer require your accommodation place with us, please email fedliving@federation.edu.au to let us know so we can cancel your application.
We know you have a lot going on, so if you've missed the due date of accepting your offer, you will usually receive a reminder by phone or email from our Fedliving team to check in with you if you still require accommodation.
If a response is still not received, the offer may be withdrawn or cancelled, and you may need to reapply if you still require accommodation,
Unfortunately, we don't offer deferrals on accommodation. Please let us know and we can cancel your application for this year, and you will be able to reapply next year when applications open.
Check-in and arrival
Once you have completed your application, and accepted your offer, keep an eye on your email to start receiving check-in details.
Academic year and Semester 1 residents check-in is during the days prior to orientation week in February- date, time and location details will be emailed to you. It is highly recommended that you arrive on check-in day, for the best transition to your University experience.
Check-in day will often include a range of welcome and orientation activities aimed at helping you get to know each other and meet the staff who will be supporting you.
You’ll feel right at home in no time living on campus with Fedliving.
Early arrivals are possible in a number of circumstances- perhaps your course starts early, or you have booked flights on a certain date.
Once you have your arrival details confirmed, if you need to arrive early, please place an early arrival booking through the Fedliving portal.
Please note: costs apply for early arrival bookings.
Ready to start packing? To make it as easy as possible, review our list of what is provided, and what residents often bring (pdf) to assist you with your preparations and to ensure you have what you need when you arrive.
Car parking is available across our residences.
Camp Street, Mt Helen and Berwick residents require a parking permit to park in the zone 4 residential car parks.
Further details on parking requirements and permit purchases for 2025 residents will be available from December 2024.
Whilst the Federation University Australia will take care to assist with the safety of vehicles and their contents, no responsibility will be borne by the University should theft or damage occur. If there is an incident such as a theft or an accident, please forward details to the Fedliving team as well as appropriate authorities.
Residential living
Federation University research shows students who live in residences are more likely to be successful in their studies and transition to university life. #SuccessLivesHere
The benefits of staying within Federation University Australia Halls and Residences include:
- Success | Federation University research shows students who live with us are more likely to succeed
- Friendship | Develop instant networks and lifelong friendships with a sense of community
- Opportunity | Amazing opportunities, planned experiences, activities and so much fun
- Support | 24/7 support so you can enjoy a balanced living and learning community
- Convenience | For peace of mind and convenience residences are located on, or close to campus
For your convenience, Fedliving student residences are located on campus or nearby. All are located within easy access to bus routes, shops and health services.
Peter Lalor and Bella Guerin are located on-campus at Mt Helen, a short walk to classes, and the on-campus pool and gym and other campus facilities.
Victoria Street and Camp Street are ideally located for SMB and the Arts Academy campuses.
In Gippsland and Berwick all student residences are located on-campus, within a few minutes walk of your classes and other campus facilities.
When you receive your offer of accommodation, you will be advised of payment dates and amounts. You will also receive a monthly invoice via email, which can be paid via the Fedliving Portal, BPay or Post Billpay.
You can check your financials at any stage through the Fedliving Portal.
A list of what is provided and what students need to bring is available on our website. Students can opt to bring a small bar fridge to have in their room if they wish, please bring a small square of carpet to place underneath the fridge.
Car parking is available across our residences.
Camp Street, Mt Helen and Berwick residents require a parking permit to park in the zone 4 residential car parks.
Further details on parking requirements and permit purchases for 2025 residents will be available from December 2024.
Whilst the Federation University Australia will take care to assist with the safety of vehicles and their contents, no responsibility will be borne by the University should theft or damage occur. If there is an incident such as a theft or an accident, please forward details to the Fedliving team as well as appropriate authorities.
Important information for current residents, including facilities available, how to log maintenance requests and where you can find assistance can be found in the Resident Handbook.
It is also important to read and understand your Licence Agreement. This is a legally binding document that sets out your rights and obligations as a resident. If you do not understand any part of this document, you should seek independent advice.
Stay Connected! Check your emails and the unit noticeboards regularly for notifications and follow the residents instagram pages for information on current events and opportunities.
If you need to get mail delivered please ensure your name and residence is clearly stated.
Mail can be collected from the Fedliving Office. Residents will receive an email when packages have been received. Students must produce their resident ID card to collect items.
If you move out of residence, please make sure to change your mailing address.
- Mount Helen | [Resident’s Name], (Hall/Unit/Room), Fedliving, PO Box 575, Ballarat VIC 3353
- If a street address is required please send to; [Resident’s Name], (Hall/Unit/Room), Fedliving, Residence Drive, Mount Helen VIC 3350
- Camp St | [Resident’s Name], Federation University Australia, Arts Academy - Fedliving, PO Box 663, Ballarat VIC 3353
- Victoria Street | [Resident’s Name], 128-130 Victoria St, Ballarat East 3350,
- Gippsland | [Resident’s Name], Room (eg. WH01-01), Fedliving, Gippsland Campus, PO Box 3191, Gippsland Mail Centre VIC 3841
- If a street address is required, please sent to; [Resident’s Name], Room (eg. WH01-01), Fedliving, Gippsland Campus, 1 Northways Road, Churchill VIC 3842
- Berwick | [Resident’s Name], Room No: eg. BA001, Building 955, Fedliving, 100 Clyde Rd, Berwick VIC 3806
Short stay accommodation
Fedliving offers a range of short-term accommodation options across our campuses at Ballarat, Berwick and Gippsland, with comfortable and flexible options for students, staff, members of the community, group bookings and more.
Short term on-campus accommodation is currently available for Federation University students travelling to complete their placements.
- Discounted weekly rate
- Locations available in Ballarat, Gippsland and Berwick
- All residences offer parking, laundry, kitchen and living facilities.
Bookings can be placed via the Fedliving portal.
Full bedding and linen is provided for short-term bookings. Regular cleaning of common spaces may be provided depending on the length of your stay.
Yes- depending on the size of your group and accommodation availability, We accommodate a wide range of school, sporting and special interest groups throughout the year. Contact us to discuss your needs.
Check-in is available from 2pm on the day of your arrival. Check-in details will be sent to you via email prior to your stay.
Check-out is 10pm on the day of departure.
Make an enquiry
Have questions? or just want to chat about the options? We'd love to hear from you.
- Phone | 03 5327 9480
- Email | fedliving@federation.edu.au
- Office Locations | Mt Helen (Ballarat), Gippsland (Churchill), Berwick
- Office hours | 9am-5pm Monday to Friday.
- Visit us on facebook