How we can help you
We are here to help you navigate your way around University legislation, policies and procedures.
We can:
- Provide information about your rights and responsibilities at University
- Clarify important timelines
- Answer your questions about:
- your academic progress
- special consideration
- appeals
- student discipline matters
- student complaints/grievances
- bullying or harassment
- Discuss your options for resolving your concerns
- Speak to staff members on your behalf
- Help you to understand communication (emails and letters) from the University
- Help you to write letters and prepare for interviews and hearings
- Attend meetings with you
- Assist if you think the University has made an error or you have been treated unfairly
- Find you the right person to speak to
- Refer you to other services