Health Centre - Mt Helen

The Health Centre at Mt Helen campus was permanently closed on 30 November 2022.

How to transfer you Federation University Health Centre record?

Transferring your medical record to a new medical centre is easy, just follow the steps below:

  1. Attend your new clinic and register as a patient.
  2. Request a medical record transfer form from your new clinic and sign it.
  3. Send the form to Federation University Health Centre via fax 5326 1253 or email healthcentre@federation.edu.au
  4. A doctor will authorise release of your medical records, which are printed and sent via fax or email.

Send through your Transfer of Medical Records Form before 18 November 2022 and please allow between 14-28 working days for the transfer of your record.

If you have any queries regarding the closure of the Health Centre please contact Lucie Bilney, Senior Manager Student Wellbeing - phone 03 5327 6356 or email: l.bilney@federation.edu.au .


Suggestions or complaints

Individuals who wish to provide feedback or put in a complaint are encouraged to contact the Health Centre Administration Officer via email on healthcentre@federation.edu.au. You may also wish to contact the Health Complaints Commissioner hcc.vic.gov.au if you think your complaint is of a serious nature.

Confidentiality and privacy

Federation University Australia Health Centre manages personal and health information in accordance with the Privacy and Data Protection Act 2014 and the Victorian Health Records Act 2001.