Negative Service Indicator (NSI)

A student can incur a Negative Service Indicator (NSI) any time after being confirmed as a student for the relevant semester. An NSI relates to any monies owed to the University as a result of any of the following:

• Any fee or charge payable under Statute 9.1 Fees and Charges;
• Charges and fees incurred for late enrolments/enrolment amendments;
• Library fines and charges for book replacements;
• Residential fees;
• Student loans; and
• Fines or order of compensation made by the Student Discipline Committee.

Unless the Vice-Chancellor in a particular case decides otherwise, a person who has not paid all fees and charges owing by the person to the University, will not be entitled to the rights and privileges of a student of the University and/or the use of University services and facilities prescribed in the regulations as follows:

• Enrol or re-enrol
• Receive any results of assessment
• Graduate or receive any higher education award of the University
• Receive an academic transcript
• Use library services
• Use computer services

After incurring an NSI the student has two options:

• Remove the NSI by paying the outstanding amount. All student rights are then restored.
• Ignore the NSI. This means that the restrictions/penalties listed above will be enforced.