Commonly asked questions

We understand moving to university is a big decision and you may have a lot of to consider to find the most suitable living option for you.

We have put together a number of our most commonly asked questions to assist you in this decision. Please feel free to contact us to discuss as required to ensure you are fully informed.

Why should I live on residence?

Federation University research shows students who live in residences are more likely to be successful in their studies and transition to university life. #SuccessLivesHere

The benefits of staying within Federation University Australia Halls and Residences include:

  • Success |  Federation University research shows students who live with us are more likely to succeed
  • Friendship |  Develop instant networks and lifelong friendships with a sense of community
  • Opportunity |  Amazing opportunities, planned experiences, activities and so much fun
  • Support |  24/7 support so you can enjoy a balanced living and learning community
  • Convenience | For peace of mind and convenience residences are located on, or close to campus

How far are the residences from the University?

Many of Fedliving's student residences are located on campus or nearby. All are located within easy access to bus routes, shops and health services.

Peter Lalor and Bella Guerin are located on-campus at Mt Helen, a short walk to classes, the UniSports pool and gym and other campus facilities.

Victoria Street and Camp Street are ideally located for SMB and the Arts Academy campuses.

In Gippsland and Berwick all student residences are located on-campus, within a few minutes walk of your classes and other campus facilities.

Am I guaranteed a place in Fedliving residences?

First year undergraduate students are guaranteed a place in university-provided accommodation during their first year of study.  Please visit the first year guarantee website for full details and eligibility criteria.

What happens with payments?

When you receive your offer of accommodation, you will be advised of payment dates and amounts. You will also receive a monthly invoice via email, which can be paid via the Fedliving Portal, BPay or Post Billpay.

You can check your financials at any stage through the Fedliving Portal.

What is provided in the accommodation?

A list of what is provided and what students need to bring is available on our website. Students can opt to bring a small bar fridge to have in their room if they wish, please bring a small square of carpet to place underneath the fridge.

Find out more (pdf)

Is there car parking available?

Car parking is available across our residences.

Mt Helen (Peter Lalor and Bella Guerin) and Camp Street residents, please note, parking permits are required to park in the zone 4 residential car parks. Follow the links to the Fedliving Portal to purchase your parking permit. Following payment, permits are available for collection from the Fedliving office.

Whilst the Federation University Australia will take care to assist with the safety of vehicles and their contents, no responsibility will be borne by the University should theft or damage occur. If there is an incident such as a theft or an accident, please forward details to the Fedliving team as well as appropriate authorities.

Is there a transition program?

All first year residents are invited to participate in Compass Orientation. Compass is designed to help you transition into residential and university life. The program involves a range of events and activities and most importantly will give you a chance to meet all the other first-year residents.

How do I accept my accommodation offer?

You will need to accept your offer online through the Fedliving Portal using the username and password from your application. Make sure you accept your offer by the date outlined in your offer email to confirm your place.

What is Campus Cash?

Campus Cash allows Fedliving Ballarat residents to use their swipey to store credit and purchase food and retail items on-campus at the Hub, Ruby’s and Fedstore. Find out more.

As a current resident, how can I find out all the important info I need?

Important information for current residents, including facilitiies available, how to log maintenance requests and where you can find assistance can be found on our A-Z guide online, or by calling or emailing us.

I'm going to be completing placement, am I able to stay on-campus?

Short term on-campus accommodation is currently available for Federation University students travelling to complete their placements.

  • Heavily discounted weekly rate
  • Locations available in Ballarat, Gippsland and Berwick
  • All residences offer parking, laundry, kitchen and living facilities.

Bookings can be placed via the Fedliving portal.