About us
Objective
We aim to provide a range of high-quality scholarly information resources and services to the Federation University community. In doing so we recognise staff and students of the University are central to all that we do. We endeavour to deliver services that recognise the diversity and needs of all client groups; we strive to be both responsive and innovative in our service delivery and to be a vital contributor to supporting the University's mission to offer high-quality learning and research opportunities.
The Library Client Charter (pdf, 160kb) outlines both our commitment to you and your responsibilities – what we ask of you.
The Library Terms of Use (pdf, 160kb) outlines the conditions of use to ensure reasonable and equitable access to library facilities for all library users.
Retention
We are committed to supporting students to stay in their programs of study by providing targeted and mobile services. We will make it easier for you to reach us when you need to and encourage independence through self-service functions. We are proud that while we provide increasing self-service options that you still appreciate friendly face-to-face service and value our staff.
We actively seek your feedback and will work hard to take on board what you have to say so that your experience with us is a positive one.
We continue to work with other university colleagues to bring together student support services in one place and to produce more innovative online and web-based resources that can be accessed anytime, anywhere by you when you need them.
Insync library survey
Federation Library runs the Insync library satisfaction survey every two years. We'd love to hear what you have to say about your library today, so we can continue to improve your experience tomorrow.
Find out more about the Insync survey >
Library Services teams
Director, University Library
Janette Wright
Email: director.library@federation.edu.au
For general library queries please phone 1300 552 567.
Level 1, Building L (Library)
Mt Helen Campus
University Drive,
Mt Helen, Victoria
Client Services
Team Leader
Marion Slawson
Associate Librarian
Email: marion.slawson@federation.edu.au
Phone: 5122 6124
Level 1, Building L (Library)
Mt Helen campus
University Drive
Mt Helen, Victoria
The Client Services Team is responsible for the delivery of Lending and Enquiry Services to all Federation students, staff and researchers.
This team also is responsible for the provision of programs and resources to support and develop lifelong learning skills through independent research, information skills and knowledge to our students through their Liaison Services. A strong focus for this team is in supporting academic and research staff through the delivery of mobile liaison services to each of our Schools.
Library Frontline Services
Coordinator
Ange Jenkins
Coordinator, Library Frontline Services
Email: a.jenkins@federation.edu.au
Phone: 5327 8292
Level 0, Building L (Library)
Mt Helen Campus
University Drive
Mt Helen, Victoria
The Library Frontline Services Team’s mission is to deliver high-quality customer service to support the diverse needs of the Federation University community. We do this by delivering a mix of face-to-face, phone, and virtual assistance via our InfoPoint service, a one-stop query resolution service to all students, staff and visitors. We'll either answer your query or connect you to the right service.
Contact us face to face or via 1300 552 567, email, online chat and Ask the Library
Research and Learning Services Team
Research and Learning Services Team
 Cheryl Claridge Team Leader, Research Services PH: 5327 9263 |
|  Karen Pruis Liaison Librarian PH: 5327 8293 |  Allison Hadfield Liaison Librarian, Partners PH: 5327 9533 |  Steph Evans Liaison Librarian PH: 4313 7914 |
 Peggy Hsu Liaison Librarian PH: 5327 9589 |  Debbie Leatham Liaison Librarian PH: 5122 8483 |  Erin Roga Liaison Librarian PH: 4313 7953 |  Myles Strous Liaison Librarian PH: 5122 6298 |
|
Institutes
Berwick | Gippsland | Mt Helen | SMB and Wimmera | |
|---|---|---|---|---|
Institute of Health and Wellbeing | Erin Roga | Myles Strous | Peggy Hsu and Karen Pruis | |
Institute of Education, Arts and Community | Steph Evans | Debbie Leatham | Peggy Hsu | Karen Pruis |
Institute of Innovation, Science and Sustainability | Erin Roga and Steph Evans | Debbie Leatham and Myles Strous | Allison Hadfield | |
TAFE | Allison Hadfield | Karen Pruis | ||
Partners | Allison Hadfield |
Research Centres
Berwick | Gippsland | Ballarat and Wimmera | |
|---|---|---|---|
Centre for eResearch and Digital Innovation | Peggy Hsu | ||
Health Innovation and Transformation Centre | Erin Roga | Myles Strous | Karen Pruis |
Future Regions Research Centre | Debbie Leatham and Myles Strous | Karen Pruis | |
Centre for Smart Analytics | Steph Evans | Myles Strous | Allison Hadfield |
Collaborative Evaluation and Research Group | Debbie Leatham | Peggy Hsu | |
Ararat jobs and tech precinct | Karen Pruis | ||
Centre for New Energy Transition Research | Myles Strous | Allison Hadfield |
Collections and Access
The Collections and Access team is responsible for the selection, acquisition, processing, cataloguing and classification of Library materials, both in print and electronic format, the provision of Document Delivery Services, electronic access services and eResources.
There are interim team arrangements in place. Please contact Director, Janette Wright with any Collections and Access inquiries.
Research and Research Collections
Manager
Kay Steel
Associate Librarian, Research and Research Collections
Email: kay.steel@federation.edu.au
Phone: 5122 6536
Building 1E (Library)
Gippsland Campus
Northways Rd
Churchill, Victoria
The Associate Librarian, Research and Research Collections is responsible for the identification and development of a range of collaborations to ensure the library plays a central role in the University's achievement of quality and quantum research.
Special Collections
Ballarat
Geoffrey Blainey Research Centre (GBRC) Special Collections
The Geoffrey Blainey Research Centre is named after the foundation Chancellor of the University of Ballarat (now Federation University Australia) in recognition of his long and distinguished career in academic circles, and his generous donation of books. It is located on the top floor of the E.J. Barker Library (Mt Helen Campus).
The GBRC includes the Geoffrey Blainey Mining Collection, the Federation University Australia Special Collection and the Federation University Australia Art and Historical Collections.
Art Collection
Federation University seeks to develop and maintain a permanent collection of high quality works of visual art for the cultural enrichment of its student body, staff and wider community. The art collection consists largely of works by Australian artists, dating from 1909. The collection also includes various contemporary prints, ceramics, graphics, paintings and sculptures chiefly by graduates, postgraduates and staff of the University.
For a complete listing of the art collection and more up to date information, visit the Federation University Australia Art Collection page.
Historical Collection
Federation University has an extensive collection of historical material dating from the opening of the Ballarat School of Mines in 1870. Over 15,000 items in the collection are currently catalogued. A selection of these can be accessed digitally via the Library catalogue.
For up to date information, visit the Federation University Australia Historical Collection page.
GBRC location and opening hours
The collections are housed on site at Mt Helen Campus Library and in an offsite store.
It is advisable to contact the curator before planning your visit to ensure items will be available during your visit.
The GBRC can be accessed by appointment or during the following hours:
| Date | Hours |
|---|---|
| Tuesday | 9.30 am – 1.00 pm |
| Wednesday | 1.00 pm – 5.00 pm |
| Thursday | 1.00 pm – 5.00 pm |
| Friday | 9.30 am – 1.00 pm |
Gippsland
Gippsland and Regional Studies Collection (GRSC)
The Gippsland and Regional Studies Collection facilitates research into, and interpretation of, not only the Gippsland region, but also of rural and regional Australia. Present collection strengths include the history, literature, Aboriginal cultures, education, land use, environment and natural resources, and social structure of Gippsland. Material in the Collection is of particular relevance to research auspiced by the Centre for Gippsland Studies (CGS), a research centre within Federation University Australia's School of Arts.The GRSC is managed by the Library, and materials are only available for use within the reading room.
The Collection’s holdings can be found on QuickSearch, Trove and the GippsDoc indexes. Digitised images can be accessed through Trove and Federation ResearchOnline. However, most archival materials are not available digitally.
GRSC location and opening hours
The collections are available for use within the reading room at Gippsland Campus Library.
The GRSC can be accessed during the following hours:
| Date | Hours |
|---|---|
| Monday | 1.00 pm - 4.00 pm |
| Tuesday - Friday | By appointment |
Contact us
For more information about the University's collections of historical material and artworks, please contact the University's Curator, Art and Historical Collections.
Clare Gervasoni
Curator, Art and Historical Collections
Email: c.gervasoni@federation.edu.au
Phone: 5327 9168