About us

Objective

We aim to provide a range of high quality scholarly information resources and services to the FedUni community. In doing so we recognise the importance of our clients - staff and students of the University are central to all that we do. We endeavour to deliver services that recognise the diversity and needs of all client groups; we strive to be both responsive and innovative in our service delivery and to be a vital contributor supporting the University's mission to offer high quality learning and research opportunities.

Retention

The Library is committed to supporting students to stay in their programs of study by providing targeted and mobile services. We will make it easier for you to reach us when you need to and encourage independence through self-service functions. We are proud that while we provide increasing self-service options that you still appreciate friendly face to face service and value our staff.

The Library actively seeks your feedback and we will work hard to take on board what you have to say so that your experience with us is a positive one.

We continue to work with other university colleagues to bring together student support services in one place and to produce more innovative online and web based resources that can be accessed anytime, anywhere by you when you need them.

Campus libraries

We offer an integrated library service across all campuses. Campus libraries are located at the Ballarat, Gippsland, Berwick and Wimmera campuses.

Library Services teams

Director, Library and Learning Spaces

Director, Library and Learning Spaces

Director
Sue Owen
Email: s.owen@federation.edu.au

If you have any queries about the library and our services please contact 1300 552 567.

Level 1, Building L (Library)
Mt Helen Campus
University Drive
Mt Helen, Victoria

Client Services

Marion SlawsonTeam Leader
  • Level 1, Building 1E (Library)
    Gippsland Campus
    Churchill, Victoria

The Client Services Team is responsible for the delivery of Lending and Enquiry Services at all five FedUni libraries, as well as the management of facilities and spaces at those libraries.

This team also is responsible for the provision of programs and resources to support and develop lifelong learning skills through independent research, information skills and knowledge to our students through their Liaison Services. A strong focus for this team is in supporting academic and research staff through the delivery of mobile liaison services to each of our Faculties.

Lending and Enquiry Services

The Lending and Enquiry Services Team’s mission is to deliver high-quality customer service to support the diverse needs of the FedUni community. We do this by delivering a mix of face-to-face, phone, and virtual assistance, including;

  • Our pro-active roving service, delivered throughout our campus libraries, and in other learning spaces
  • Our Library Enquiry Service, responding to queries via 1300 552 567, email, online chat and Ask the Library
  • Managing the lending of library resources to all FedUni staff, students alumni and community

Research, Learning and Liaison Team

Marion SlawsonTeam Leader
  • Level 0, Building L (Library)
    Mt Helen Campus
    Mt Helen, Victoria

The Research, Learning & Liaison Service’s mission is to empower and enhance the learning, teaching and research enterprises of the University. Liaison and Information Librarians proactively provide resources and services to support:

  • academic skills development for undergraduates, particularly in the areas of information and digital literacy
  • the use of library resources in digital learning and teaching practice, in line with the BOLD Standards Framework
  • research skills development for researchers and Higher Degree by Research students, particularly the use of EndNote and the development of sophisticated search and information management skills

The Research, Learning and Liaison Team members are:

Team Member Areas of responsibility
Clare Duffy Clare Duffy
(Ballarat) 		Federation Business School
Faculty of Science and Technology
FedUni TAFE
Associated research centres
Cheryl Claridge Cheryl Claridge
(Ballarat) 		Federation Business School
Faculty of Science and Technology
FedUni TAFE
Associated research centres
Xandria Hughes Xandria Hughes
(Gippsland) 		Federation Business School
Faculty of Science and Technology
FedUni TAFE
Associated research centres
Myles Strous Myles Strous
(Gippsland) 		Faculty of Health
Associated research centres
Marian Chivers Marian Chivers
(Ballarat) 		Faculty of Health
Associated research centres
Peggy Hsu Peggy Hsu
(Ballarat) 		Faculty of Education and Arts
Federation College
Associated research centres
Cheryl Claridge Cheryl Claridge
(Ballarat) 		Faculty of Education and Arts
Federation College
Associated research centres
Debbie Leatham Debbie Leatham
(Gippsland) 		Faculty of Education and Arts
Federation College
Associated research centres
Carlie Nekrasov Carlie Nekrasov
(Berwick) 		Faculty of Education
Arts Faculty of Health
Faculty of Science and Technology Federation Business School
Karen Pruis Karen Pruis
(Ballarat) 		Client Services
Evenings

Collections and Access

Carmel Grant - A/g University LibrarianTeam Leader
  • Level 1, Building L (Library)
    Mt Helen Campus
    University Drive
    Mt Helen, Victoria

The Collections and Access team is responsible for the selection, acquisition, processing, cataloguing and classification of Library materials, both in print and electronic format, the provision of Document Delivery Services and electronic access services and eResources

Research and Strategic Projects

Manager
  • Building 1E (Library)
    Gippsland Campus
    Northways Road
    Churchill, Victoria

The Manager, Research and Strategic projects is responsible for the identification and development of a range of collaborations to ensure the library plays a central role in the University's achievement of quality and quantum research.