ASK a Federation student for information
Speak to us in-person or online
The Academic Skills and Knowledge (ASK) service supports students with their development of study skills. The ASK team is made up of experienced students who are there to help answer any question you have during your university studies - from referencing to finding a booklist.
ASK is available to any Federation student, no matter where you're studying.
ASK operates during main university teaching weeks, Orientation Week and SWOT Vac. For study support outside these period, you can also access the Learning Skills Advisers or Studiosity.
- Digital literacy (email, Moodle, Turnitin)
- Interpreting assignment topics
- Assignment structure
- Academic writing
- Referencing
- Exam preparation
- Study skills (time management, oral presentations)
- Referral to other services
- Berwick Library: Monday to Friday 10.00am to 3.00pm
- Camp Street Student Lounge: please check campus for opening hours
- Gippsland Library: Monday to Friday 10.00am to 3.00pm
- Mt Helen Library: Monday to Friday 10.00am to 3.00pm
Available during university teaching weeks from 9.00am to 5.00pm Monday to Friday. ASK online can be contacted via LiveChat, email, or you can leave a voicemail for a SAL to return. (Click on the pink button at the top of this page for LiveChat)
- Phone: (03) 5327 6422
- Email: ask.sal@federation.edu.au
Studiosity: 24 hour study support and feedback on your assignment drafts