ASK a FedUni student for information

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The Academic Skills and Knowledge (ASK) program supports students with their development of study skills. Comprised of experienced student leaders, the ASK team is there to help answer any question a student has during their undergraduate degree, from referencing to finding a booklist.

The ASK service is available to any FedUni student, no matter where you're studying.

Senior students who have demonstrated abilities in academic writing, research and general all around study skills, have been trained to support first year students by offering drop-in sessions (individual or group) and workshops on academic skills.

Student leaders can provide assistance in the following areas:

  • Digital literacy (email, Moodle, Turnitin)
  • Interpreting assignment topics
  • Essay and report structure
  • Academic writing
  • Referencing
  • Exam preparation
  • Study skills (time management, oral presentations)
  • Referral to other services

How do I access the ASK service?

The ASK Service operates from Monday to Thursday, and runs from 9.30 - 3.30 at Mt Helen and Gippsland Campuses. The service operates from 10.00am - 2.00pm at Berwick Campus.

During those hours, you can visit the ASK Desk at the libraries for each campus, or you can contact the service using any of the following methods:

  • Phone: 5327 6422
  • Email:
  • Online Form: click here

Want the inside scoop?

Stuff Students Need to Know is a blog written by the student leaders that run the ASK service.

These leaders write posts frequently to help out with student life. You can find a range of advice here, including study tips, time management, and even how to defer exams. The blog is written by students who have been through this before and offer advice based around their own experience.

You can get to the blog simply by going to: