Making an appointment with an LSA
Booking an appointment with an LSA
If you need to make an appointment with a Learning Skills Adviser (LSA), please click on the link below. This will take you to the EDGE where you can book in with an LSA at a time that suits you. You will then receive confirmation of your LSA booking via email.
If you are unsure about how to make a booking in the EDGE system, you can watch a ‘Booking appointments’ video here https://federation.edu.au/edge that shows you how.
Getting help with your assignments
The ASK service is now closed until February 2021. For study support enquiries, please contact the LSA team.
If you need assistance with an assignment, Learning Skills Advisers (LSAs) encourage you to access the ASK service in the first instance. Many queries about assignments can be answered by our Student Academic Leaders. The Ask desk is operation from 8am to 6pm Monday to Friday in semester two 2020.
The online details for the ASK service are:
- ASK chat: Talk to a Student Academic Leader by clicking the ASK Chat button at the top of this page
- Phone: 5327 6422
- Email: firstname.lastname@example.org
- Book a chat with a Student Academic Leader: (Mon-Fri 10am – 4pm only)
- Do you have a quick question? Make an appointment with a Student Academic Leader
- Additional study support
Please note: The face to face ASK Service will resume once on-campus services re-open.
If you need more intensive support with your academic skills, you can book in with a Learning Skills Adviser (LSA).