International Student Support
We're here to help
From pre-arrival information and orientation activities, to social programs, personal support and referrals to other services we are here to help international students to succeed at Federation University. No question is too big or too small, and we are your first point of contact if you're unsure about anything.
We work closely with other University services and community organisations to ensure that international students get the support they need. We also run a student committee which operates as a peer support, and advises us on the Federation student experience.
To find out more about what we offer, please explore the links on the left, check out our Student Guide or contact us.
Our thoughts are with those who are affected by recent events in Afghanistan. We are acutely aware of the impact of this crisis on our students born, or with family in Afghanistan, and offer you our support during this time. Please reach out to the following services for a conversation, advice or support:
- Counselling Support - firstname.lastname@example.org or 03 5327 9470 (onshore students only)
- Fed Crisis Line (out of hours emergency mental health support for all students): 1300 758 109 or SMS +61 480 089 177
- If your study is impacted, please contact Student Advocacy for advice about Special Consideration. We recommend you also speak with your lecturers and Course Coordinators about the impacts if you are comfortable doing so.
Legal and Visa assistance are available for individuals and families affected by these events. Refugee Legal have provided this information sheet, and there is a free Afghanistan Legal Hotline in operation Monday-Friday 9am-5pm on 03 9413 0166.
If you are a student, and in need of immediate mental health support outside of business hours, please call the free University crisis line: 1300 758 109 or if you are outside Australia, SMS +61 480 089 177 and request a callback. This service operates 4:30pm-9am weekdays (Melbourne time) and 24hrs on weekends and public holidays. Please note this service is not available for students studying at Partner locations (MIT/IIBIT/ATMC).
Whether you're a prospective student thinking of joining FedUni, or you have accepted your offer and are preparing to arrive, we want to answer any questions you may have about studying here and living in Australia.
Existing students - we have a bunch of resources and links giving you information about all aspects of your life and study, including how to access all the support services and activities we have on offer.
We know that language difficulties can often be the most challenging part of study for students from non-English-speaking backgrounds. Find out about the range of supports available to assist you to climb over the language barrier!
Finding the right accommodation is such an important part of life at university. Whether you're keen to live on our on-campus residences, in local rented accommodation or looking for a houseshare, we can provide you with information on where to look and how to make sure you're renting safely.
Did you know over 18% of our students were born overseas and 12% have a first language that is not English? Federation University is a welcoming and diverse place to study no matter where you're from.