Booking your travel
Logging into Concur
Username: your network username
Password: your network password
Booking time frames
Please note that booking time frames are subject to airline policy in relation to seat-holding. Staff should be aware that the following time frames apply:
Domestic air travel – When you have submitted your travel request in Concur, the request needs to be actioned by your travel approver by 21:30hrs on the same day. This is because your booking request reserves a seat on a flight but is not actually ticketed unless travel approval occurs within a same-day time frame (airlines will not guarantee pricing beyond this).
International air travel – Once you have submitted your request in Concur, you have 7 days within which to finalise your itinerary with FCM Travel Solutions and then have the approval actioned in Concur.
- For both domestic and international travel, there are two approvals to travel – one is required before booking in Concur (actioned outside of Concur) and the other is the approval workflow within Concur once travel arrangements have been finalised (whether domestic or international).
Download the Campus Travel Service Level Agreement (pdf, 2.15mb)
Workflow for booking domestic travel
Activity | Responsibility | Steps |
---|---|---|
Seek approval for travel | Staff member |
|
Accessing the Concur online travel booking tool | Staff member |
|
Booking travel requirements | Staff member |
|
Approving travel request | Staff member / approver |
|
Confirming travel booking and itinerary | Concur / FCM Travel Solutions |
|
Your booking is confirmed only after you receive a confirmation and itinerary from FCM Travel Solutions. Please ensure you take a copy of this document with you when you travel.
Workflow for booking international travel
Activity | Responsibility | Steps |
---|---|---|
Arranging approval to travel overseas | Staff member |
|
Assessing the travel risk | Staff member |
|
Accessing the Concur online travel booking tool | Staff member |
|
Booking travel requirements | Staff member |
|
Finalising travel itinerary | Staff member / FCM Travel Solutions |
|
Approving travel request | Staff member / approver |
|
Your booking is confirmed only after you receive a confirmation and itinerary from FCM Travel Solutions. Please ensure you take a copy of this document with you when you travel.
Need some more help?
Contact the FCM Travel Solutions team for assistance using the online booking tool:
Phone: (03) 5327 6512 (FCM Travel on Skype)
Email: feduni@fcmtravel.com.au
Download the FCM Travel Solutions Contact Sheet (pdf, 324kb)