Global Professional School

Complaints and appeals

Federation University is committed to providing a fair, safe and productive study environment. However, the University recognises that from time to time decisions made by the University and its staff may adversely affect a student, and that students may wish to appeal such decisions.

In all instances, the University will respond to appeals in a way that contributes to the University's supportive and fair learning environment, and consistent with the principles of fairness, equal opportunity and natural justice.

At all stages of the Student Appeal Procedure, the University is committed to:

  • an accessible, impartial, fair and equitable process;
  • transparency and consistency;
  • resolution of appeals at the earliest possible stage; and
  • privacy and confidentiality.