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Emergency assistance:

Non-emergency assistance:

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Experiencing or witnessing violence, including sexual harm, can leave you feeling confused, scared and upset. It is important to know that if you have experienced violence or sexual harm, you are not to blame and you are not alone.

Making sure you are safe is the first priority. Seek medical help if you are injured and police or campus security help if you are in danger.

After a traumatic event, such as experiencing or witnessing violence, you may feel isolated, but you do not have to go through this alone. There are people who have experience in listening to and supporting survivors of violence. All of the contacts listed below have people with the right training and experience to support you:

Sexual Assault Crisis Line (Victoria)

Ph: 1800 806 292 provides after-hours telephone crisis counselling support, information, advocacy and referral to anyone living in Victoria who has experienced any form of sexual assault at any point in their lives. They also provide support to non-offending family and friends of victims.

Visit Sexual Assault Crisis Line website >

1800 RESPECT (Australia)

Ph: 1800 737 732 is a confidential service available 24 hours a day, seven days a week. They provide support for people experiencing or at risk of sexual assault or domestic/family violence and also to people supporting someone who has had these experiences such as friends, family and co-workers.

Visit 1800 RESPECT website >

Student Counselling Service at Federation University

Ph: (03) 5327 9470

Appointments available via Teams or Zoom. Our counsellors are trained and experienced in supporting and referring Federation students who have been impacted in any way by sexual harm or other forms of violence. The service is free and confidential.

Visit Counselling website >

Employee Assistance Program at Federation University

Ph: 1300 687 327

Federation University's employee assistance program (EAP) offers free and confidential counselling for all staff, available 24/7.

Visit the EAP website, under the Counselling and other support heading >


Ph: 13 11 14

Phone and online confidential crisis support, available 24/7

Visit Lifeline website >


Ph: 1800 184 527

Phone and online support and referral service for LGBTIQ+ people, available 3pm to midnight in your time zone.

Visit the QLife website >

MensLine Australia

Ph: 1300 78 99 78

Phone and online counselling service for men, available 24/7

Visit the MensLife website >

Beyond Blue

Ph:  1300 22 46 36

Phone and online mental health counselling and advice, available 24/7

Visit the Beyond Blue website >

Translating and Interpreting Service (TIS National)

P: 131 450

Translation service for non-English speakers, available 24/7

Visit the TIS website >

National Relay Service (NRS)

133 677

Teletypewriter (TTS) service for Deaf people, available 24/7

Visit the NRS website >

NRS SMS relay: 0423 677 767

NRS Chat (formerly Internet Relay):

eSafety Commissioner (Australia)

eSafety helps prevent and deal with harm caused by serious online abuse or illegal and restricted online content.