The Online Library is open. For more information about how to access library services and our response to COVID-19 visit our current library services page.

Media release

In-text citations


Recent Qantas industrial action … (Qantas).

Direct quote

Place direct quotes between double quotation marks " " and provide the paragraph number(s).

According to Qantas "recent industrial action was prompted by …" (Qantas).

Works Cited


Author. Title. Form. Day Month Year, URL.


Qantas. Response to Industrial Action. Media release. Qantas, 29 Oct. 2011.