Education Services for Overseas Students (ESOS)
The Education Services for Overseas Students Act 2000, or ESOS Act, establishes legislative requirements and standards for the regulation of education and training institutions offering courses to international students in Australia on a student visa.
Policies and procedures
Standard 1 - Marketing Information and Practices
- International Marketing Material Approval Process Procedure
- Marketing Information and Practices Procedure
Standard 2 - Recruitment of an overseas student
Standard 3 - Formalisation of enrolment and written agreements
Standard 4- Education Agents
- Agent Appointment Monitoring and Termination Policy
- Agent Appointment Procedure
- Agent Monitoring and Termination Procedure
Standard 6 - Student Support Services
- Critical Incident Management - International Students Procedure
- Student Support and Orientation for International Students Guidelines
Standard 7 - Overseas student transfers
Standard 8 - Overseas student visa requirements
- Completion Within the Expected Duration of Study Procedure
- Intervention Strategy - Monitoring Course Progression Guidelines
- Monitoring Course Progression Procedure
- International Student Attendance Requirements Procedure
Standard 9 - Deferring, suspending or cancelling the overseas student's enrolment
Standard 10 - Complaints and appeals
- Student Appeal Policy
- Student Appeal Procedure
- Appeals to the University Appeals Committee
- Pre-enrolment Appeal Procedure
- Student Grievance Policy
- Student Grievance Procedure
Standard 11 - Additional requirements