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Strategy > Delivery - Year 1 > Learner retention

Learner retention

Retaining our existing students is vital given the pressure the global pandemic has put on our enrolments.

We know COVID-19 and online learning has impacted our students and made it hard for them to stay motivated and engaged with their studies.

The Student Retention Project was established to address this issue, with a range of new programs which have been embraced by our students.

These include the Connect and Care program, which provides focused, personalised and timely wellbeing, academic, employability and financial support, as well as digital social events and peer-to-peer networking.

Our new Employability Coaching Program sees students paired with an Employability Coach, who will help them progress towards their employment goals, with one-on-one employment coaching, career planning resources, advice on building their employability skills and access to student job vacancies.

Other new initiatives include the Student Wellbeing Check-In for immediate counselling support, and resources for student parents and their families.

We’re also launching new programs and scholarships to support our students and keep them engaged and continuing their studies. In addition, we’re fixing our processes to make sure we’re catching students at critical points.

This is a vital project to retain our student cohort and deliver on our strategic objectives of transforming lives, enhancing communities and building a strong and sustainable university.