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Quality Assurance Services 

The Quality Assurance Services team monitors compliance and continuous improvement, offers staff training and participates in Federation governance committees.

As Federation offers both TAFE and higher education courses, the Quality Assurance Services team supports regulatory compliance across all sectors, including TEQSA, ASQA, VRQA, DJSIR and ESOS/CRICOS.

Responsibilities 

Federation relies on the team to: 

  • facilitate regulatory compliance and continuous improvement by interpretation, review, dissemination and communication of relevant information
  • monitor quality and compliance through internal and external audits
  • offer training and support services through direct contact, professional development sessions, information guides and online tools
  • contribute to the governance of the University through committee participation and input into institutional policy development
  • support the availability and accuracy of regulatory compliance documentation across the University.