Centre for eResearch and Digital Innovation

"Informal support systems operate quite extensively within the Park, with people sharing technical tips and tricks.  I think it would be very difficult to find an alternate location that would satisfy our needs."

Helen Thompson
Centre for eResearch and Digital Innovation


Concentrix chose to establish its delivery centre on the Federation University Australia campus due to the benefits of blending the worlds of ‘learning and earning’ for both the Federation University Australia students and our clients. By having students working with us around their university studies, they are able to build skills and a level of working experience so that when they graduate they are highly employable, and our clients benefit from a highly motivated and high-quality workforce from both the University and the local Ballarat community.

Having only opened in 2014, we are already delivering digital and Omnichannel customer engagement services to multiple global and local icon clients, with expansion plans in place for the coming year to cater for future clients being attracted to the Concentrix and Federation University Australia proposition. We are very proud of our achievements with Federation University Australia so far and we see a great future for our ‘learning & earning’ model into the future.

Peter Monk, Concentrix General Manager Australia and New Zealand

Lateral Plains

In the tough and competitive environment of IT, the Ballarat Technology Park has been a defining factor in the success of Lateral Plains.

It’s both a personal and professional environment in which our team lives and works, offering a stability and flexibility that has allowed us to build long-term plans for the future".

George Fong
Lateral Plains Pty Ltd