Operating portfolio

The Operating portfolio provides a wide range of corporate services and facilities to support the delivery of education at Federation. Find out more in the Service Catalogue (PDF, 266kb).

The portfolio oversees:

Fed Services (Director, Fed Services)
Digital Architecture (Chief Digital Architect – Mr Dhruv Sagar)
Library Services (Acting Director – Ms Marion Slawson)
Information Technology Services (Acting Director – Mr Ben Cushing)
Legal Services (Head, Legal and Compliance – Mr Ben Morris)
People and Culture (Director – Ms Tara Hanlon)
Research Services (Director, Research and Innovation – Dr Mark Potter)
Transformation, Assets and Commercial (Executive Director – Mr Jeff Pulford)

Key staff

Lisa Pickering
Director, Office of the Chief Operating Officer
+61 3 5327 9620
li.pickering@federation.edu.au

Jenna Robertson
Executive Assistant
coo@federation.edu.au

Paul Oppenheimer

Paul Oppenheimer is a values-led change leader. He has extensive experience leading digital and operational transformation within the finance and education sectors in Australia and across Asia.

The Operating portfolio brings together cross-functional teams in the delivery of student-centric solutions and customer and business outcomes. It drives the implementation of Federation’s vision and strategies around digital architecture, our campuses and our people.

As COO, Paul leads Federation’s Information Technology Services, People and Culture, Legal, Program Management Office, Property and Infrastructure, Tech Park and Commercial Services.

Paul comes to Federation University from recent roles including Executive Director Operations for RMIT in Vietnam and as Chief Information Officer for RMIT in Melbourne.

Paul’s expertise as a digital and technology change leader will be central in supporting our significant transformation and setting up our future success delivering the Federation University Co-operative Model.