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Contact us – current students

If you’re already a Federation student – even if you’ve accepted your place but haven’t started your course yet – you can get in touch online or over the phone.

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Chat
Chat with Finn, our AI assistant any time, or connect to our live team 9 am-5 pm, Monday to Friday
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Call
1800 333 864
9 am–5 pm, Monday to Friday
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Submit a question
Log in to send us your question

Visit us on campus

Student HQ is your place to get in-person support with course enquiries.
 
Find us at the Library InfoPoint at the Berwick, Gippsland and Mt Helen campuses during library opening hours.
Berwick Campus
Library InfoPoint
Ground floor, Building 901
Gippsland Campus
Library InfoPoint
Level 1, Building 1E
Mt Helen Campus
Library InfoPoint
Ground floor, Building L

Health and wellbeing

Counselling
(03) 5327 9470

Health centre
(03) 5327 9470

Accessibility support
(03) 5327 9470
disability@federation.edu.au

Chaplaincy
(03) 5327 9470 or (03) 5327 9285

Student engagement 

Student groups
studentengagement@federation.edu.au

Sport and exercise
sport@federation.edu.au

Student Senate
(03) 5327 6978
student.senate@federation.edu.au

Unisports
(03) 5327 9695

Student advocacy
(03) 5327 6105

Careers and employability
(03) 5327 6363

Children's centres
SMB (03) 5327 8183
Mt Helen (03) 5327 9456

Emergency and security
1800 333 732

Health and wellbeing

Counselling
(03) 5327 9470

Health centre
(03) 5327 9470

Accessibility support
(03) 5327 9470

Chaplaincy
(03) 5122 6343

Student engagement

Student groups
studentengagement@federation.edu.au

Sport and exercise
sport@federation.edu.au

Student Senate
(03) 5327 6978
student.senate@federation.edu.au

Careers and employability
(03) 5122 6425

Emergency and security
(03) 5122 6662