Support and counselling
Our Counselling Service provides free and confidential counselling in a supportive and welcoming environment.
We aim to help our students meet the daily challenges of student life and to achieve their academic potential. We have a commitment to professionalism, confidentiality, respect, and empowerment.
We provide counselling by appointment for personal, academic and financial/welfare issues for all students studying on/through FedUni campuses.
Note: Students studying at Partner Providers should contact their student support area on their respective campus.
Hours of operation: 9am - 4pm, Monday to Friday
Feedback or Complaints
Please raise any concerns or suggestions with us. If you're not satisfied with our response, you may lodge a grievance under the University’s Student Grievance Procedure .
If you have a complaint about how your personal or health information has been handled you can contact the University’s Privacy Officer . You may also raise a complaint with the Health Complaints Commissioner.
Access to information
You have a right to access information held by the University under freedom of information. If you require access to your personal information please ask us.