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Developing your emotional intelligence

Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.

Access 'Developing your emotional intelligence'

Learning objectives:

  • what is emotional intelligence?
  • watching for triggers and hijacks
  • finding flow
  • shifting perspective
  • empathising
  • listening and communicating
  • playing to strengths
  • collecting feedback
  • aligning intention and impact.