Initiative updates

Student and Retention Success Project - September, 2018

Dear colleagues,

The university-wide, Council-endorsed Student Retention and Success (SRS) initiative continues to develop, implement and coordinate a range of initiatives to arrest student attrition and maximise student success.

SRS welcomes the new Associate Deans, Teaching Quality. With the University’s move to our six new schools, the SRS Committee welcomes the new ADs, Teaching Quality. They are:

  • School of Arts – Carolyn Johnstone
  • School of Education – Jenene Burke
  • School of Health & Life Sciences – Lara Wakeling
  • School of Nursing & Healthcare Professionals – Judith Lyons
  • Federation Business School - Damian Morgan
  • School of Science, Engineering & Information Technology -  Andrew Barton

SRS Operational Plan 2018-2020 finalised. The new SRS operational plan, which comes from the Learning and Teaching plan 2018-2020, is in its final draft and pending approval from appropriate committees and finally University Council. The operational plan will provide the priorities and targets for the Student Retention and Success Committee’s focus for the next two years. Once approved, the plan will be available through the SRS Website.

Examining VET student data. A new VET Retention Dashboard has been developed with the purpose to provide deeper insights on withdrawals, completions and resulting activities. The dashboard has been streamlined to three pages to aid navigation for education managers and supporting staff.

Tableau Reader is required from the Software Centre in order to view the VET and Higher Education dashboards. The dashboards can be found here and at and are updated on a monthly basis.

Keeping students informed.  Student HQ and the Admissions, Retention and Success teams have focused their recent campaigns on keeping current and commencing students informed. The current campaigns include:

    • Retention staff have made contact with all online students via phone to discuss their progress, promote support services and let them know that we're here to assist as needed. Calls were well received, and many students appreciated the check-in at a crucial time.
    • Semester 1, 2019 applicants have started to be contacted via phone and email, particularly the students who are yet to finalise their direct applications in the AAWS system, students who are due to return from deferral and the students who are yet to accept their offers.
    • Planning is underway for Semester 1, 2019 enrolments opening on October 15 at 12pm. Central communications will once again be sent to students to remind students to enrol early, and get the best choice of class times.
    • Fee Free TAFE continues to be a big focus for Admissions, Retention and Success staff, with the amount of enquiries growing each week from the department and via direct enquiry. We continue to work closely with the TAFE project team to ensure our prospective enquiry data is captured appropriately in the CRM for government reporting.
    • Students who were flagged in fdlGrades for academic, language and participation letters received their communications via email from weeks 2-8.

For any information on these campaigns, please contact Jess Mitchem, Coordinator Student Retention and Success, HQ.

FedUni wins Golden Key Chapter award. The 2017 Golden Key Committee was delighted to receive the award which required meeting a high applications standard. The committee had to show 3 or more years of consecutive gold standing, and highlight 5 key events undertaken in the period, as well as provide a report describing how the events impacted upon the 3 pillars of the organisation, “Service, Academics and Leadership”. The Committee is very aware that these events would not be possible without staff and student contributions, passion and dedication to the Chapter, and for that they are extremely thankful.

Orientation begins next week.  As the new semester approaches, all staff are encouraged to welcome our new and returning students. The smallest of gestures to a new or nervous student can make a significant impact: a welcoming smile or an open office door are easy and effective practices to adopt. More tips on making our students feel like they belong can be found here.