Federation Business School

Associate Professor Elisa Zentveld extended research profile

PositionAssociate Professor,
Tourism and Management
LocationMt Helen,
Building B,
B113 
Phone03 5327 9645
Emaile.zentveld@federation.edu.au

Research interests

Visiting Friends and Relatives (VFR) travel, family violence, events, family tourism, quality of life.

FOR code: 1506

Publications

Note: Elisa Zentveld has also published under the surname Backer

Scholarly books

  • Zentveld, E. (2022 – forthcoming). Control, Abuse, Bullying, and Family Violence in Tourism Industries. Channel View.
  • Backer, E. & King, B. (Eds) (2015). VFR Travel Research: International Perspectives Channel View
  • I. Yeoman, M Robertson, U. McMahon-Beattie, E. Backer & K. Smith (Eds) (2014). The Future of Events & Festivals, Routledge Advance Series
  • H. Schanzel, I. Yeoman & E. Backer (Eds) (2012) Family Tourism: Multi-Disciplinary Perspectives, Channel View Publications
  • Backer, E. (2010). VFR Travel: An assessment of VFR versus non-VFR travellers.  VDM Verlag Dr. Müller (ISBN 978-3639252552)

Refereed journal papers

  • Backer, E., Erol, G., Dusmezkalender, E. (2020). VFR travel interactions through the lens of the host. Journal of Vacation Marketing.
  • Backer, E. (2019). VFR travel: Do visits improve or reduce our quality of life? Journal of Hospitality and Tourism Management, Vol 38, p161-167
  • Soldatenko, D. & Backer, E. (2019). A content analysis of cross-cultural motivational studies in tourism relating to nationalities, Journal of Hospitality and Tourism Management, Vol 38, p.122-139
  • Backer, E. & Morrison, A. (2017). VFR travel: is it still underestimated? International Journal of Tourism Research, 19 (4), 395-399.
  • Backer, E. & Weiler, B. (2017). Travel and Quality of Life: Where do socio-economically disadvantaged individuals fit in? Journal of Vacation Marketing.
  • Backer. E. & Ritchie, B. (2017). VFR travel: A viable market for tourism crisis and disaster recovery?, International Journal of Tourism Research, 19(4), 400-411.
  • Backer, E., Leisch, F., Dolnicar, S. (2017). Visiting Friends or Relatives? Tourism Management, 60, 56-64.
  • Yousuf, M. & Backer, E. (2017). Hosting friends versus hosting relatives: is blood thicker than water? International Journal of Tourism Research, 19 (4), 435-446.
  • Backer, E. & Lynch, D. (2017). Understanding the Proclivity of Visiting Friends and Relatives (VFR) Travel across Family Life Cycle Stages in Australia, International Journal of Tourism Research, 19 (4), 447-454.
  • Backer, E. & Hing, N. (2016). Whole Tourism Systems: An Academic Portrait of Neil Leiper, Anatolia, 28 (2), 320-325.
  • Backer, E. & King, B. (2016). VFR Traveller Demographics: The Social Tourism Dimension, Journal of Vacation Marketing, 23 (3), 191-204.
  • Yousuf, M. & Backer, E. (2015). A content analysis of Visiting Friends and Relatives (VFR) travel research, Journal of Hospitality and Tourism Management, 1-10.
  • Backer, E. & Hay, B. (2013). Introduction: Social Media Special Issue, Tourism, Culture & Communication, 13, 1-4.
  • Backer, E. & Schanzel, H. (2013). Family Holidays – Vacation or Obli-cation? Tourism Recreation Research, 38(2), 159-173.
  • Backer, E. & Barry, B. (2013).Empirical Testing of the theory of partial industrialisation in tourism, Journal of Hospitality and Tourism Management, 20, 43-52.
  • Backer, E. (2012). VFR travel: It IS underestimated. Tourism Management, 33, 74-79.
  • Backer, E. (2012). Burnt at the Student Evaluation Stake – the penalty for failing students, E-Journal of Business Education & Scholarship of Teaching, 6(1)
  • Backer, E. (2011). VFR Travel: How long are they staying? Tourism Review International, 14, 61-70.
  • Backer, E. (2010). Using smartphones and Facebook in a major assessment: the student experience. E-Journal of Business Education & Scholarship of Teaching, 4(1), 19-31.
  • Backer, E. (2010).  Opportunities for Commercial Accommodation in VFR.  International Journal of Tourism Research, 12(4) 334-354.
  • Backer, E. (2008).  A Semester with a ‘Dr Fox’: the need to go beyond SETs.  E-Journal of Business Education & Scholarship of Teaching 2(1) 21-27.
  • Backer, E. (2008). VFR Travellers – Visiting the destination or visiting the hosts? Asian Journal of Tourism and Hospitality Research 2 (2) 60-70.
  • Backer, E. (2007). VFR Travel – An examination of the expenditures of VFR travellers and their hosts. Current Issues in Tourism 10 (4) 366-377.

Scholarly book chapters

  • Backer, E. (2020). Visiting Older Friends and Relatives: Opportunities for tourism cities In Morrison A.M. & Coca-Stefaniak, J.A Routledge Handbook of Tourism Cities Routledge, pp242-251
  • Backer, E. & King, B. (2015). VFR Travel: Progressing Towards Greater Recognition in Backer, E. & King, B. (Eds) VFR Travel Research: International Perspectives Channel View
  • Backer, E. & Morrison, A. (2015). The Value and Contributions of VFR to Destinations and Destination Marketing in Backer, E. & King, B. (Eds) VFR Travel Research: International Perspectives Channel View
  • Backer, E. & King, B. (2015). Local Impacts, Global Prospects: The Future of VFR Travel, in Backer, E. & King, B. (Eds) VFR Travel Research: International Perspectives Channel View
  • Backer, E. (2015). VFR Travel: Its true dimensions, in Backer, E. & King, B. (Eds) VFR Travel Research: International Perspectives Channel View
  • Backer, E. & Hay, B. (2015). Implementing VFR Travel Strategies, in Backer, E. & King, B. (Eds) VFR Travel Research: International Perspectives Channel View
  • Backer, E. (2014). Industry Perceptions of Events Futures inI. Yeoman, M Robertson, U. McMahon-Beattie, E. Backer & K. Smith (Eds). The Future of Events & Festivals, Routledge Advance Series
  • Yeoman, I., Robertson, M, McMahon-Beattie, U., Backer, E. & Smith, K. (2014). An Introduction to the future inI. Yeoman, M Robertson, U. McMahon-Beattie, E. Backer & K. Smith (Eds). The Future of Events & Festivals, Routledge Advance Series
  • Backer, E. (2012). Investigating the 'Family Lifecycle' model in tourism, in H. Schanzel, I. Yeoman & E. Backer (Eds) Family Tourism: Multi Disciplinary Perspectives, Channel View Publications
  • Backer, E. (2012). VFR Travel: why marketing to Aunt Betty matters, in H. Schanzel, I. Yeoman & E. Backer (Eds) Family Tourism: Multi Disciplinary Perspectives, Channel View Publications
  • Backer, E. & Schanzel, H. (2012). The stress of the family holiday, in H. Schanzel, I. Yeoman & E. Backer (Eds) Family Tourism: Multi Disciplinary Perspectives, Channel View Publications
  • Backer, E. (2010). VFR Travellers of the Future.  Ian Yeoman, Cathy Hsu, Karen Smith, & Sandra Watson (eds). Tourism and Demography. Goodfellows Publishers.

Refereed conference papers

  • Soldatenko, D. & Backer, E. (2020). Trans-border territories in tourism in 2020: New perspectives, CAUTHE 2020, Auckland, New Zealand, February 2020.
  • Backer, E. (2019). An examination of the relationship between VFR Travel and Family Violence. TTRA International Conference: Navigating shifting sands: research in changing times, Melbourne, Australia, June 25-27 2019.
  • Zaveri, M. & Backer, E. (2019) Take me back….but to where? A content analysis of how country of origin impacts the authenticity of souvenirs, TTRA International Conference: Navigating shifting sands: research in changing times, Melbourne, Australia, June 25-27 2019.
  • Soldatenko, D. & Backer, E. (2019). Push/pull factors in cross-cultural motivational studies: A content Analysis, CAUTHE, Cairns, February 11-15 2019.
  • Backer, E. & Ritchie, B. (2017). VFR travel: A panacea for destination recovery? CAUTHE Conference: Time for big ideas? Re-thinking the field for tomorrow, February 7-10 2017, Dunedin, New Zealand.
  • Backer, E. (2017). Do visits from friends and relatives improve quality of life or make us feel worse? CAUTHE Conference: Time for big ideas? Re-thinking the field for tomorrow, February 7-10 2017, Dunedin, New Zealand.
  • Backer, E. & Lynch, D. (2016). The propensity to engage in VFR travel across the family lifecycle stages, CAUTHE Conference: The Changing Landscape: The impact of emerging markets and destinations, February 8-11 2016, Sydney, Australia.
  • Backer, E. (2016). The relationship between VFR travel and Quality of Life, CAUTHE Conference: The Changing Landscape: The impact of emerging markets and destinations, February 8-11 2016, Sydney, Australia.
  • Backer, E. & Owen, R. (2016). Australian Film Tourism: A case study on what is at Stake, CAUTHE Conference: The Changing Landscape: The impact of emerging markets and destinations, February 8-11 2016, Sydney, Australia.
  • Backer, E. & Benckendorff, P. (2016). Perceptions of Australian Bachelor Honours Degrees in Tourism, CAUTHE Conference: The Changing Landscape: The impact of emerging markets and destinations, February 8-11 2016, Sydney, Australia.
  • Backer, E. (2015). VFR Travel: Well-known but not known well, CAUTHE Conference: Rising Tides and Sea Changes: Adaption and Innovation in Tourism and Hospitality, February 2-6 2015, Gold Coast, Australia
  • Yousuf, M. & Backer, E. (2015). The Evolution of Visiting Friends and Relatives (VFR) Travel Research: A content analysis, CAUTHE Conference: Rising Tides and Sea Changes: Adaption and Innovation in Tourism and Hospitality, February 2-6 2015, Gold Coast, Australia
  • Backer, E. (2014). The Relationship between VFR Travel and Social Tourism in Australia, New Zealand Tourism and Hospitality Research Conference, December 9-12 2014, University of Waikato, Novotel, Hamilton.
  • Backer, E. & King, B. (2014). The demographic dividend of VFR travel: Evidence from Australia, Global Tourism & Hospitality Conference: Charting the new path: Innovations in tourism and hospitality May 18-20 Hong Kong
  • Backer, E. & Hay, B. (2014). VFR Travel in Practice: Case Studies From Victoria, Australia, CAUTHE Conference: Tourism and Hospitality in the contemporary world: Trends, Changes and Complexity February 10-13 Brisbane Australia
  • Backer, E. & Barry, B. (2012). Partial Industrialisation In Tourism: Modelling Ballarat, Proceedings from the CAUTHE Conference February 6-9, 2012, Melbourne.
  • Backer, E. (2011). VFR travel: It IS underestimated. Tourism: creating a brilliant blend Proceedings of the CAUTHE Conference, 8-11 Feb, 2011, Adelaide, South Australia, Australia. CD Rom, University of South Australia, Australia
  • Backer, E. & Laesser, C. (2011). VFR purpose of trip does not always mean staying with hosts. Tourism: creating a brilliant blend Proceedings of the CAUTHE Conference, 8-11 Feb, 2011, Adelaide, South Australia, Australia. CD Rom, University of South Australia, Australia
  • Backer, E. (2010). The relationship of VFRs with tourism industries. Challenge the limits: Proceedings of the CAUTHE Conference, 8-11 Feb, 2010, Hobart, Tasmania, Australia. CD Rom, University of Tasmania, Australia
  • Backer, E.(2010). VFR Travel: How long are they staying? New Zealand Tourism and Hospitality Research Conference, 24-26 November, Auckland, New Zealand.
  • Backer, E. (2009).  The VFR Trilogy.  Refereed paper in J. Carlsen, M. Hughes, K. Holmes & R. Jones (Eds). See Change: Proceedings of the CAUTHE Conference, 10-13 Feb, 2009, Fremantle, WA, Australia. CD Rom, Curtin University, WA, Australia.
  • Backer, E. (2008).  The relationship of VFRs with tourism industries. Refereed paper in J Fountain & K. Moore (Eds). Re-creating Tourism: Proceedings of the NZTHR Conference, 3-5 Dec, 2008, Hanmer Springs, New Zealand. CD Rom, Lincoln University, New Zealand.
  • Backer, E. (2008). Visiting the destination or visiting us? A look at VFR tourism.   Tourism futures Sixth National Conference: Global Market – Competitive Edge (e-conference proceedings).
  • Backer, E. (2003). VFR tourism – the forgotten tourism phenomenon. Issues and Developments in Tourism Futures. In H. Richins (ed.) Proceedings from the Second National Conference on Tourism Futures – Sustainable Growth, Strategic Alliances and Positive Futures in Challenging Times 2003 1-12.

Edited journal – lead editor

  • Zentveld, E. (2022) (Guest Editor). Special Issue “Visiting Friends and Relatives (VFR) Travel in a Post-COVID World”, Tourism and Hospitality https://www.mdpi.com/journal/tourismhosp/special_issues/Visiting_Friends_Relatives_COVID
  • Backer, E. & Morrison, A. (2017) (Guest Editors). VFR Travel Special Issue, International Journal of Tourism Research, Vol 19 (4).
  • Backer, E. & Hay, B. (2013) (Guest Editors). Social Media Special Issue, Tourism, Culture & Communication, 13.

Awards

International/National

  • Certificate of ‘outstanding contribution in reviewing’ from Tourism Management Perspectives awarded November 2015
  • Certificate of ‘outstanding contribution in reviewing’ from Tourism Management awarded May 2015
  • Conference paper (topic: VFR travel) was in the ‘top three best papers’ out of 250 papers at the Global Tourism & Hospitality Conference (May 2014, Hong Kong)
  • Recipient of ‘Fellows Award’ (2014) by Council of Australasian University Tourism & Hospitality Education (CAUTHE) – an award given to an academic from Australia or New Zealand who is seen to have made the greatest contribution to Australasian tourism and hospitality education and/or research from those who have been nominated
  • Office for Learning and Teaching Citation (2013) – national award to recognise outstanding contribution to student learning
  • Australian National Competitive Research Symposium (2012) (third place in Arts, education, business division at national heats)
  • Award recipient of ‘Early Career Researcher Bursary Winner’ (2012) by Council of Australasian University Tourism & Hospitality Education (CAUTHE)

Local

  • Recipient of the ‘Award for Quality in Research for 2016’ in Federation Business School (2016)
  • Recipient of the ‘Vice-Chancellor Award for Teaching Excellence’ (2014)
  • Australian National Competitive Research Symposium (2014) (first place in local heats)
  • Recipient of ‘Vice-Chancellor Citation Award’ to recognise outstanding contribution to student learning (2012)
  • Australian National Competitive Research Symposium  (equal first place in Arts, education, business division at local heats) (2012)
  • Second prize – ‘Best oral presentation’ University of Ballarat Annual Research Conference (2011)
  • Recipient of ‘Most Outstanding Teacher’ award, University of Ballarat School of Business (2009)