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Call us during opening hours on 1300 552 567.

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Email

Contact us by email at libinfo@federation.edu.au

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Frequently asked questions

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Visit the InfoPoint at any of our campus libraries for in-person support.

Student HQ help in the library

Student HQ services at Berwick, Gippsland and Mt Helen are located in our libraries. Student HQ staff can help answer your enrolment, timetabling and other student administration queries.

Student HQ services at SMB and Wimmera are available face-to-face. Find Student HQ opening hours and locations.

Get help from Student HQ online or in person.