Ask the InfoPoint

We are here to help answer any of your questions, big or small. Get in touch with us via our details below.

Live chatChat online with our InfoPoint staff
Ask the LibraryAsk the Library and explore our Frequently Asked Questions (FAQs) anytime
PhoneCall us on 1300 552 567
EmailEmail us with your question
Social mediaFind us on Facebook and Twitter
Ask in personSpeak to us at our campus library InfoPoints during library opening hours

Our friendly and knowledgeable Federation Library staff are trained to help answer your general questions about Federation University or put you in touch with the right service area. If you’re feeling a bit lost and are not sure who can help answer your question, contact the InfoPoint.

We can help you:

  • find your class timetable
  • find the answers to your research and referencing questions
  • download Federation software such as Kaltura and EndNote
  • find information about scholarships
  • get in touch with counselling, chaplains and other support services
  • find information on the Federation University website.