Ask the InfoPoint

Contact the Library InfoPoint for help answering your library questions. Get in touch with us via our details below.

Live chatChat online with our InfoPoint staff
Ask the LibraryAsk the Library and explore our Frequently Asked Questions (FAQs) anytime
PhoneCall us on 1300 552 567
EmailEmail us with your question
Social mediaFind us on Facebook and Twitter
Ask in personSpeak to us at our campus library InfoPoints during library opening hours

Student HQ help in the library

Student HQ services at Brisbane, SMB and Wimmera are available face to face. Find Student HQ opening hours and locations.

At Berwick, Gippsland and Mt Helen our Library InfoPoint staff can help answer your general student HQ questions about Federation University or put you in touch with student HQ at your campus.

We can help you:

  • find the answers to your study, research and referencing questions
  • find your textbooks
  • find a place to study
  • get your graduation certificate and transcripts
  • make a payment
  • get a new or replacement student ID
  • assist with enrolment questions

If we can’t help you in the library, we’ll put you in touch with the right service