Returning and renewing items
To return items you have borrowed using postal delivery, please use the reply paid label sent with the item and drop them at any AusPost Post Office or posting box – you can use this handy Post Box locator tool to find the closest one to you.
If you do not have a replay paid label, you can still post them to us free of charge, using the following reply-paid address:
Reply Paid 663
Federation Library Returns
PO BOX 663
BALLARAT VIC 3353
You are also able to return items via the return drop boxes available outside our campus libraries at Ballarat, Mount Helen, Berwick and Gippsland, although please note our Victorian campus library buildings are closed to all non-library staff at the present time, so you will not be able to enter the building.
** Please take note of any current travel restrictions applying to your area and follow the Victorian Government's advice with regard to travel. You can find out more about current restriction levels on the Department of Health and Human Services Current Restrictions page.
Having trouble getting things back to us?
If you experience difficulties renewing online, returning items due to travel restrictions, or have concerns about demerit points you may have accrued during the lockdown, please call 1300 552 567 or chat with us online via InfoPoint Chat so we can assist you.