When paraphrasing, include the author(s) family name and year of publication in brackets. Or, if referring to the author(s) family name in the body of the text, then just include the year of publication in brackets immediately after the family name(s).
Hampden-Turner & Trompenaars (2000) believe that building cross-cultural competence ...
Building cross-cultural competence is seen as … (Hampden-Turner & Trompenaars, 2000).
Place direct quotes between double quotation marks " " and provide the page number(s) from the book.
"Building cross-cultural competence is seen as an essential skill …" (Hampden-Turner & Trompenaars, 2000. p 15).
Author. (Year). Title: Subtitle (# ed., Vol. #). City, State/Country: Publisher.
Hampden-Turner, C., & Trompenaars, A. (2000). Building cross-cultural competence: How to create wealth from conflicting values. Available from http://search.ebscohost.com/
Accessed on e-reader
Fitzgerald, F. S. (2003). The great Gatsby [Kindle version]. Available from http://www.amazon.com
e-book without DOI
Kirkwood, R., & Goldsworthy, S. (2013). Fur seals and sea lions. [PDF]. Retrieved from http://uball.csiro.patron.eb20.com/Collections/ViewBook/295eae4d-f807-481b-95cc-05fb9d9f5f48