In-text citations

Paraphrasing

Recent Quantas industrial action … (Quantas).

Direct quote

Place direct quotes between double quotation marks " " and provide the paragraph number(s).

According to Qantas "recent industrial action was prompted by …" (Qantas).

Works Cited

TEMPLATE

Author. Title. Day Month Year, URL.

Online

Qantas. Response to Industrial Action. Media release. Qantas. Qantas, 29 Oct. 2011.