Recent Qantas industrial action … (Qantas).
Place direct quotes between double quotation marks " " and provide the paragraph number(s).
According to Qantas "recent industrial action was prompted by …" (Qantas).
Author. Title. Form. Day Month Year, URL.
Qantas. Response to Industrial Action. Media release. Qantas, 29 Oct. 2011. https://www.qantas.com/travel/airlines/media-releases/oct-2011/5218/global/en.