In-text citations


Coles Supermarkets has just announced that  100% of their Coles Brand fresh chicken is now RSPCA Approved.

Direct quote

Place direct quotes between double quotation marks " " and provide the paragraph number.

"From 2014 we guarantee that 100% of our Coles Brand fresh chicken is now RSPCA Approved" (Coles Supermarket par. 2).

Works Cited


Author. (screen name). “Title.” Website Name. Day Month Year of post, URL.

Coles Supermarkets. “Good News: In another national supermarket first, we’re pleased to announce 100% of our Coles Brand fresh chicken is now RSPCA Approved.” Facebook, 2 Jan. 2014,

  • This category covers posts and comments that are recoverable (i.e., open access). Posts that are protected by privacy settings should be treated as personal communications; see Other sources, Personal communication).
  • Give real name. Add screen name (if one) in parentheses, or give alone if real name unknown.
  • Give post/comment/tweet as the title (in quotation marks).
  • Add form (e.g., ‘Tweet’, ‘Facebook post’, ‘Photograph’, etc.) title. (Use ‘Twitter page’ or ‘Facebook page’ if using someone’s entire feed/timeline as a source.)
  • Give date of post/comment/tweet. Retrieval date is not necessary for items with a specific associated date (e.g., individual tweets, posts, etc.), but is necessary for whole feeds/pages.