In-text citations

Paraphrasing

Hampden-Turner & Trompenaars (2000, p. 15) believe that building cross-cultural  competence ...

Direct quote

Place direct quotes between single quotation marks ' ' and provide the page number(s) from the book.

'Building cross-cultural  competence is seen as an essential skill …' (Hampden-Turner & Trompenaars 2000,  p 15).

Reference list

TEMPLATE

Author, Year, Title, digital format, publication details if supplied, DOI/URL

LIBRARY E-BOOK

Hampden-Turner, C & Trompenaars, A 2000, Building cross-cultural competence: how to create wealth from conflicting values, e-book, Yale University Press, New Haven, http://ebscohost.com

ACCESSED ON E-READER

Fitzgerald, F S 1925, The great Gatsby, Kindle Edition, available from http://www.amazon.com

E-BOOK WITHOUT DOI

Kirkwood, R & Goldsworthy, S 2013, Fur seals and sea lions, PDF, CSIRO Publishing, Collingwood, http://uball.csiro.patron.eb20.com/Collections/ViewBook/295eae4d-f807-481b-95cc-05fb9d9f5f48