The Online Library is open. For more information about how to access library services and our response to COVID-19 visit our current library services page.

Library Frontline Services

Ange JenkinsTeam Leader

Ange Jenkins

Coordinator, Library Frontline Services
Phone: 5327 8292

Level 0, Building L (Library)
Mt Helen Campus
University Drive
Mt Helen, Victoria

The Lending and Enquiry Services Team’s mission is to deliver high-quality customer service to support the diverse needs of the FedUni community. We do this by delivering a mix of face-to-face, phone, and virtual assistance, including;

  • Our pro-active roving service, delivered throughout our campus libraries, and in other learning spaces
  • Our Library Enquiry Service, responding to queries via 1300 552 567, email, online chat and Ask the Library
  • Managing the lending of library resources to all FedUni staff, students alumni and community