Critical incident 23/09/21
Berwick campus is closed under current Victorian Government lockdown restrictions. Click here for more information.

For information about how to access library services and our response to COVID-19 visit our current library services page.

Library Frontline Services


Ange Jenkins

Coordinator, Library Frontline Services
Phone: 5327 8292

Level 0, Building L (Library)
Mt Helen Campus
University Drive
Mt Helen, Victoria

The Library Frontline Services Team’s mission is to deliver high-quality customer service to support the diverse needs of the FedUni community. We do this by delivering a mix of face-to-face, phone, and virtual assistance via our InfoPoint service, a one-stop query resolution service to all students, staff and visitors.  We'll either answer your query or connect you to the right service.