What to do in an emergency
At Federation University, your safety is a top priority. We have a dedicated Critical incident Procedure that outlines how we manage emergency situations for International Students.
But what is a 'Critical Incident'?
Essentially, it is any traumatic event that causes (or has the potential to cause) serious physical or psychological harm to an International Student. It could include
- missing student;
- any fatality or serious injury;
- a serious traffic collision;
- murder or suicide;
- physical / sexual assault or domestic violence;
- severe verbal or psychological aggression;
- fire where property is lost or people are harmed;
- explosion or bomb threat;
- a hold up or attempted robbery;
- serious threats of violence;
- storms or natural disasters;
- drug or alcohol abuse causing harm to someone.
If an emergency, or 'Critical Incident' happens, what should you do?
- Do not put yourself in unnecessary danger
- Call 000 for Police, Fire Service or Ambulance
- Call +3 61 5327 9446 for International Student Support, or if we can't answer immediately, call +3 61 5327 6665 - our University 24-hr emergency assistance line for International Students. Give these phone numbers to your friends and family, so that if something happens to you, they can talk to us.
- We will help guide you on what you need to do next, and what we can do to help. This may include reporting the incident to senior management for extra assistance.