What to do in an emergency
Your safety is our top priority. We have a dedicated Critical incident procedure that outlines how we manage emergency situations for international students.
What is a 'critical incident'?
Essentially, it is any traumatic event that causes (or has the potential to cause) serious physical or psychological harm to an international student. It could include:
- missing student
- any fatality or serious injury
- a serious traffic collision
- murder or suicide
- physical / sexual assault or domestic violence
- severe verbal or psychological aggression
- fire where property is lost or people are harmed
- explosion or bomb threat
- a hold-up or attempted robbery
- serious threats of violence
- storms or natural disasters
- drug or alcohol abuse causing harm to someone.
If an emergency or critical incident happens...
- Do not put yourself in unnecessary danger
- Call 000 for police, fire services or ambulance
- Call +3 61 5327 9446 for International Student Support, or if we can't answer immediately, call +3 61 5327 6665 - our University 24-hr emergency assistance line for international students. Give these phone numbers to your friends and family, so that if something happens to you, they can talk to us.
- We will help guide you on what you need to do next, and what we can do to help. This may include reporting the incident to senior management for extra assistance.