VET (TAFE) Refunds
Certificate I - IV Courses
To be eligible for a tuition fee refund or credit of tuition fees a student must formally withdraw from their course prior to or up to 4 weeks after the course commencement date. Materials fees will be refunded at the discretion of the course area. Materials will not be refunded where the student is in receipt of the specific materials.
To withdraw from their course a student must either complete and sign the withdrawal form, which is available from the teacher or course coordinator, or advise of their intention to withdraw in writing. Please refer to the Enrolment Withdrawal (TAFE) Procedure for further information.
To apply for a refund complete the Refund Application - Domestic Students. Completion of this form does not constitute an application to cease/alter your enrolment or withdraw from your course. You are still required to formally withdraw from your course. Any refund will be payable within 20 working days of the refund form being received by Student Finance.
If a student’s fees remain unpaid when they withdraw or are cancelled from their course 4 weeks after the course commencement date, the student will still be liable to pay those outstanding fees. Outstanding fees remain on a student’s record indefinitely and will impact future enrolment and access to grades for any completed units.
If a course is cancelled by Federation University before a student completes the requirements a full refund will apply.
Diploma level and above (including VET Student Loans eligible courses)
For all VET Student Loans approved courses a full refund or credit of all tuition fees will be made if the withdrawal application is submitted on, or prior to, the census date(s) for the unit (subject). Materials fees will be refunded at the discretion of the course area. Materials will not be refunded where the student is in receipt of the specific materials.
If a signed withdrawal form or written intention to withdraw is not submitted on or prior to the census date for the unit (subject) then you will not be eligible for a refund or an adjustment to your VET Student Loan debt for those units.
If a course is cancelled by Federation University before a student completes the requirements a full refund will apply.
Where the university cancels a student's enrolment after the census date for the unit (subject), the cancellation will not take final effect for at least 28 days, to allow the student to initiate grievance procedures. Where a grievance has been initiated by the student, the final cancellation will not take effect until the grievance has been resolved. Fees for the unit (subject) will not be refunded where the withdrawal is initiated after the census date.
Re-crediting of HELP (VET Student Loan) debt
In special circumstances, a student can apply to have their HELP debt re-credited (known as remission of debt).
To receive a remission of debt, the special circumstances must be:
- unusual, uncommon or abnormal,
- beyond your control, and
- make it impractical for you to successfully complete the course.
Refer to the VET (TAFE) Student Refund Procedure and the remission of debt website for further information.