Contact us – current students
If you’re already a Federation student – even if you’ve accepted your place but haven’t started your course yet – you can get in touch online or over the phone.
Changed opening hours
We'll return to our normal business hours (9 am–5 pm Monday to Friday) on Monday 5 January 2026.
| Date | Operating hours |
| Monday 22 December 2025 | 9 am–5 pm |
| Tuesday 23 December 2025 | 9 am–8 pm |
| Wednesday 24 December 2025 | 9 am–5 pm |
| Thursday 25 December 2025 | Closed |
| Friday 26 December 2025 | Closed |
| Monday 29 December 2025 | 9 am–5 pm |
| Tuesday 30 December 2025 | 9 am–5 pm |
| Wednesday 31 December 2025 | 9 am–5 pm |
| Thursday 1 January 2026 | Closed |
| Friday 2 January 2026 | 9 am–5 pm |
Visit us on campus
Student HQ is your place to get in-person support with course enquiries.
Find us at the Library InfoPoint at the Berwick, Gippsland and Mt Helen campuses during library opening hours.
Find us at the Library InfoPoint at the Berwick, Gippsland and Mt Helen campuses during library opening hours.
Library InfoPoint
Ground floor, Building 901
Ground floor, Building 901
Library InfoPoint
Level 1, Building 1E
Level 1, Building 1E
Library InfoPoint
Ground floor, Building L
Ground floor, Building L