Enrolment help

Troubleshooting common errors

You can find detailed instructions on troubleshooting common enrolment errors here:

• I can't find my unit in class search
• I can't enrol from the Enrolment Shopping Cart
• I can't select any units from Class Search
• I can't select a semester

Technical troubleshooting and enrolling from your course structure

• Search our FAQs on Ask FED 
• Submit a question via our Enquiry and Application Portal
• Start a chat by clicking on the blue chat widget on the bottom right of this page (9 am–5 pm, Monday to Friday)
• Call 1800 FEDUNI (1800 333 864) (9am–5pm, Monday to Friday)
• In person at InfoPoint at Berwick, Gippsland and Mt Helen campuses during library opening hours
• In person at Student HQ at SMB and Wimmera campuses

Changes to your course structure including credit, full- or part-time study, leave and progression

• Submit a question via our Enquiry and Application Portal
• Book an Enrolment and Progression Advice appointment online