Whether you are coming from high school, TAFE, the workforce or another path, the change to university life can be challenging. To help with your transition to university, we provide all first-year undergraduate students with a mentor who is in the second or third year of your course.
Having settled in to university life, mentors provide first hand support to new students in the first five weeks of their study, when it matters most.
What does a mentor do?
Each mentor is assigned a group of first-year students. During the first five weeks of semester, Mentors organise weekly meetings with this small group. Meetings can include activities and discussion of issues such as academic requirements, student discounts, and more.
- provide access to a student network in your course
- introduces you to the student support structures at university, and
- orientates you to the campus, the lingo and academic expectations.
More broadly, the mentor program...
- creates awareness of transition issues experienced in the first year at university
- provides a framework for constructive interaction between new students, mentors and staff, and
- enables new students to embrace the challenges and opportunities that university offers.
Every commencing online undergraduate student is allocated an online mentor, who is available to support them through their first semester. Online mentors connect with their students through live chat and forum discussions through the online student Moodle area. They help you connect with other online students in the same program, and are available to answer any questions to have about getting used to online study. They also help you become familiar with the study supports and resources that are available to you while studying online and have loads of tips about managing your study and life, because they are online students too.
When will I meet my mentor?
O-Week is a very important time for first-year students because it gives you a head-start to knowing what to expect in your program of study. You will meet your mentor during this week.
If you miss O-Week you can meet your mentor in the first week of lectures. Keep an eye out in your faculty area for the mentor notice board - you'll find your name listed under a photograph of your mentor, along with meeting information and how to contact them.
Contact the Student Academic and Study Support team
If you would like more information, please feel free to email us at firstname.lastname@example.org or call us on 1800 333 864.