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LIM Boo Keat

Boo Keat Lim photoDegree:

Master of Business Administration

Current Position:

Technical Account Manager

Employer:

Dell Global Business Centre

What are some of your career highlights?

  • Manage premium contracted customer account in Asia Pacific region.
     
  • Create value with proactive services through partnership with customer
     
  • Leading a team to support premium contract customer, while driving premium contract business growth in the region

Describe the most enjoyable and challenging aspects of your job:

  • The most enjoyable aspect would be the opportunity to interact with lots of people and listening to their needs; which develop the passion I have in customer service
     
  • The challenging part is also about people. Managing customer expectation & fulfilling different needs in cost effective way are never easy

What are your strongest memories while you were studying at the University?

  • Team work and sharing among the students
     
  • Good support given by the program manager allowing me to stay focus on my study
     
  • Great interaction with academic staffs

Do you have any advice about life after study to pass on to current students?

  • Leverage your strength & core competency
     
  • Continue to take on new challenges to sharpen your skills
     
  • Stay positive & do not be hesitate to take up additional responsibility or expanded portfolio
     
  • Learning is a life-long activity. Never stop learning.